RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is about the 5th survey I have done for you in the past and my views have not changed at all. A genuine 5 star rating from me again but please, don't send me any more reviews to complete. If I need any help then I know you have a perfectly adequate help centre. Thanking you in advance”

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Posted 11 months ago

“Awesome utility when you need security and the ability to remember passwords.”

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Posted 11 months ago

“Great Product”

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Posted 11 months ago

“Tried them all and RoboForm is the best.”

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Posted 11 months ago

“Excellent product, very easy to work with and the customer service is outstanding!”

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Posted 11 months ago

“Happy to use RoboForm. Friendly customer service and quick communication.”

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Posted 11 months ago

“I would be lost without RoboForm! It saves me hours of time every week by having my login information at my fingertips. Creating logins is a breeze because of the auto-detection technology. I would highly recommend using RoboForm as your password manager.”

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Posted 11 months ago

“I made a purchase and then next day went to install and my computer could not load robo. Sent an email to RoboForm and they refunded my purchase pronto. Very customer friendly. Soon as I get a new computer- I'm installing RoboForm”

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Posted 11 months ago

“I lost my password & I'm unable to utilize my account”

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Posted 11 months ago

Hello Colleen, thanks for your feedback. This can be very frustrating, we understand! If you have a brand new account then it's fairly straightforward to reset it and start again with a new password. See here for instructions: https://help.roboform.com/hc/en-us/articles/360001127151-I-forgot-my-Master-Password-What-can-I-do-#Reset Should you require any additional assistance, please contact our support team at https://www.roboforom.com/support

Posted 11 months ago

“I have been using Roboform for years and it is very helpful and secure!!!! Love it!!!!”

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Posted 11 months ago

“I have purchased ROBOFORM for passwords saving. The one thing I would like ROBOFORM to add is to cancel previous password when I register a new one for the same link. You know how many times some sites ask you to change your password. It is annoying to have to go to the stored passwords and delete the ones that have been changed.”

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Posted 11 months ago

Hello Claude, thank you for this feedback. Usually, RoboForm AutoSave should prompt to just what you are asking. However, it is possible that some sites have a format that makes this more difficult. Could you send us more information on where is happening for you at https://www.roboform.com/support ?

Posted 11 months ago

“Love it. Works great for personal and business.”

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Posted 11 months ago

“Very happy with the manager. Works great on any device”

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Posted 11 months ago

“I’ve been using RoboForm for almost 20 years. I have it on my desktop and my iPhone. It is safe, reliable, & easy to use. The support is quick and accurate. The also have an online manual. Both my wife & son use it & are happy with it. I’ve tried other brands , like Lastpass, but RoboForm is much easier to use. Their price has gone up over the years, but so has the cost of everything else. My ONLY complaint is that, on my desktop, the icon changes “eye color” when logged in or not. However, it changes color from black to green. This is almost impossible to distinguish. They should change to a bright color, like red or orange.”

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Posted 11 months ago

“Easy to navigate and rarely used passwords are easily found.The one thing I wished I had done was.make a hard copy from my computer.My computer bit the dust a few weeks ago. I will remember to back every thing up and when I a new computer Robo form will be one of the first apps I put on it”

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Posted 11 months ago

“It's perfect remembers all the passwords and updates when you change.”

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Posted 11 months ago

“I've used RoboForm for years. Wouldn't leave home without it”

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Posted 11 months ago

“Been using roboform for over 15 years. Never a glitch. Makes my life so much better with using 3 or 4 devices. Would highly recommend”

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Posted 11 months ago

“have used RoboForm for MANY years and have found it to work like a charm as password manager. even now retired I still use it every day. A must have”

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Posted 11 months ago

“I’ve used Roboform for many years. It does well what it’s designed to do. The tech support is very good and prompt. I especially like the form filling and password generation. I do have some problems when generating new passwords that when applied Roboform doesn’t save them. So I end up saving them in notepad until they can be recognized. I also don’t like having to enter the master password every 14 days. Its so long that I would never be able to memorize it. So again I have to save it somewhere.”

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Posted 11 months ago

Hello David, thanks for your feedback. We removed the 14 day requirement a few versions ago as it happens. See here for instructions on eliminating the need to type in your Master Password: https://help.roboform.com/hc/en-us/articles/115003892771

Posted 11 months ago

RoboForm is rated 4.5 based on 1,653 reviews