RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.53

4.5 Rating 1,668 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Witam polecam aplikacja przydatna dla zapominalskich”

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Posted 5 years ago

“Easy to follow”

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Posted 5 years ago

“The only reason I wouldn’t give it five stars is because it doesn’t work with Microsoft edge and it’s a pain in the butt to keep trying to put things in. Other then that it’s A1 fantastic and I’ve been a customer for the last six years.”

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Posted 5 years ago

“It seems pretty good but I'm not sure why it doesn't always work on every site, it's probably me !”

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Posted 5 years ago

“Works well most times”

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Posted 5 years ago

“I have two suggestions ; 1.Add changing theme feature to let customers change the Software's surface. 2. Add more feature to Safe note section such as capability of adding image.”

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Posted 5 years ago

“Does not work well with all browsers.”

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Posted 5 years ago

“I've used it for years with no problem until lately. It's not working now on my devices. It's the easiest pw manager to use and I really miss it. Please tell me how I can get it working again. Thanks, Nanci Posey”

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Posted 5 years ago

“I have used RoboForm for many years and am very satisfied with it all.”

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Posted 5 years ago

“Does not always work on my androod device”

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Posted 5 years ago

“It's good when it works, but have a small problem with it working on the iMac Desktop. Great software.”

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Posted 5 years ago

Hello, thanks for the feedback. We'd love to assist and have created a ticket for your issue. We'd appreciate if you could respond via our online support system here at your earliest convenience: https://online.roboform.com/login?authReturnUrl=rfss&lang=en

Posted 5 years ago

“I've been using it for more than 5 years on multiple platforms and it became a truly indispensable tool, without which I definitely wouldn't be able to manage my passwords and secure files. The UI may not be as polished as its direct competitor's, LastPass, but I find it to be more flexible and secure. Unlike LastPass, there is no account recovery without your Master Password which is exactly how a secured system is supposed to be. The UI has improved a lot lately and it seems to be a priority for the design team - although, in my opinion, a "modern" UI doesn't necessarily mean better. I would recommend trying both, LastPass and RoboForm and make the decision for yourself. I chose functionality over form and I never had to look back. You need to use either, or both for at least a couple of months to really get the hang of all core functions and be able to judge the differences.”

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Posted 5 years ago

Author didn't leave any comments.

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Posted 5 years ago

“I like Roboform but it performs unevenly, depending on the website you are accessing and maybe the browser being used. Probably not Robo's fault, but some sites seem to make it hard or even impossible to use this tool, while it performs flawlessly on many or even most, sites.”

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Posted 5 years ago

Thanks for the feedback, Scott! Some sites can make using a password manager a bit tricky, but whenever this happens, please send the sites our way and our team will investigate and see if any improvements can be made. Thanks!

Posted 5 years ago

“While RoboForm works generally well, many times it will open the the last site I visited when browsing for a current login. Once I chose the correct site, it fills it in correctly. I really like the auto-fill feature of my identity when completing on-line order forms.”

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Posted 5 years ago

Thanks for the feedback, Lawrence! We've PM'd you a question regarding the intermittent autofill issue you mentioned. At your convenience, please reply. Thanks again!

Posted 5 years ago

“I've been using RoboForm for several years now an at my age I cannot remember all my passwords but thanks to RoboForm I only have to remember the main password because the program keeps all the other securely for me.”

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Posted 5 years ago

“Roboform does the job and I've been using it for a few years now despite attempts by other software vendors to sway me away. There have been issues with Firefox changing the ground rules but Roboform has always kept up.”

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Posted 5 years ago

“I am still having trouble signing on to the Stare page. It will not accept my master log in. I have been a member for a long time with no problem until recently. What is the problem with RoboForm?”

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Posted 5 years ago

Hi David - we see that you created a ticket regarding this matter a few months back. Is the same issuing persisting (you haven't had access since May) or did it recently reoccur? If you can please reply to your existing ticket, our team will continue to troubleshoot. Thank you.

Posted 5 years ago

“Robert form has provided a secure storage of all my passwords. I do take issue on the fact that it does not automatically offer me an option to paste passwords on the webpage. Otherwise is one of the best password storage programs on the market.”

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Posted 5 years ago

Thanks for the feedback, Don! To autofill passwords within your mobile browser, please ensure Accessibility is turned on. To do so, open the RoboForm app > Settings > Integration > toggle on "Fill forms in Apps and Browsers.

Posted 5 years ago

“Since the update I have been having trouble with it loading. It freezes up on my iPhone a lot. Other than that I have been using RoboForm for years and love it.”

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Posted 6 years ago

Hi Pamela - we'd love to fix the issue(s) you've reported. In order to best assist, at your convenience, please contact our support team by submitting a ticket here: http://bit.ly/1L9QELn. Thank you!

Posted 6 years ago

RoboForm is rated 4.5 based on 1,668 reviews