RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

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“This is a great password manager. I have used it for a very long time and it works flawlessly for me.”

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Posted 6 years ago

“Having had RoboForm for years, and knowing I can trust the their program, is a valid reason I continue with their wonderful program. Thank you RoboForm!”

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Posted 6 years ago

“I've been using RoboForm since the early days, I can't remember the exact year but it was one of their first versions and I've been using it ever since. It is by far the best password manager that I've ever looked at or considered using. Of course, because I loved it so long I would never choose another program to manage my passwords. The only reason I haven't upgraded to the latest version Is that I have a problem with having all my passwords on all devices, although it's very convenient nowadays I just worry that if someone got a hold of my phone or my iPad they would have access to everything that I log into. Now I know I'm very unusual when it comes to that, most people would love this convenience and I agree it is a great feature it's just I can't wrap my mind around it enough to make me want to go to the cloud to keep my passwords. I'm sure someday I will end up there and when I do it will be with RoboForm.”

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Posted 6 years ago

We completely understand your concern and we appreciate you taking the time to share it with us. Your RoboForm account cannot be accessed without your Master Password. This is why it's crucial that you and only you know this password. Even if someone where to get a hold of your phone or iPad, they would be unable to access the data without the Master Password. Additionally, you can still update to version 8 and simply choose to turn off the sync functionality. By doing so, you will lose the convenience of having your data sync across multiple devices, but you will still be able to access it locally on a single device.

Posted 6 years ago

“I have used RoboForm for years and love it. I do get annoyed that you have a to have a password for the master password and that gets old quick. Another point, most security/anti-virus suites have secure browsers for finance. Roboform will not work in these browsers. These programs also offer a password program so that is something to consider.”

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Posted 6 years ago

Hi Candace - thank you for taking the time to share your feedback. Regarding the "password for the Master Password," are you perhaps referring to the OTP? If so, this is an additional security layer that can be enabled or disabled. To turn off the OTP, simply log into your RoboForm Online account and click "Turn Off." Please note, however, once a device is approved for account access, you are not required to enter in the OTP. In terms of the secure finance browsers, we can neither speak to their level of security nor added features, but could you please submit the name of the browser(s) via a ticket and we will certainly look into it and see if something can be done. Thank you! http://bit.ly/1L9QELn

Posted 6 years ago

“I wish you could easily select logins to print just the id and password and not the notes of which is tedious as you have to go to each login and delete the notes if you do not want them to print. I would also like to have a extra master password for sites like banking which you used to have. It would be ideal if i could receive a text to enter a code on these secure sites i do not want anyone hacking into.”

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Posted 6 years ago

Hi Darlene - thank you for taking the time to provide feedback. Regarding extra authentication, please ensure you've enabled 2FA via RoboForm and through as many individual sites as you can (e.g. your banking site). For steps on how to enable RoboForm's 2FA, please click here: http://bit.ly/2GP2MS3

Posted 6 years ago

“I have been RoboFrom from the 90'S. I Pushed when one payment paid for life now they keep asking for me to pay again. Boyd Postell”

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Posted 6 years ago

Thanks for the feedback, Boyd. According to our records, you purchased a RoboForm Desktop license (V7), but you're currently using a free trial of RoboForm Everywhere (V8) which has expired. You may either upgrade to a paid Roboform Everywhere subscription or you may reactivate your RoboForm V7 Desktop license. We have sent a PM with instructions on how to reactivate your V7 license should you wish to revert back.

Posted 6 years ago

“I have used RoboForm for MANY years and have never had a problem. The program is easy to use and a safe place for all of my information. I would not know what to do without it. I was so happy when I found this program many, many years ago and I could not imagine being online without it.”

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Posted 6 years ago

“très bonne appli ,je ne peut plus m en passer”

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Posted 6 years ago

“Cannot survive without my roboform everywhere! Use it everyday. Highly recommended”

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Posted 6 years ago

“App that I love to use most. Simple, auxiliary, reliable that necessary to have anybody who wants to forget their password.”

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Posted 6 years ago

“RosmeLy Cubano Habana es tu Nombre de transferencia bancaria organización de las cuentas de las bitcoin. Tu eres my Proveedor.”

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Posted 6 years ago

“Love RoboForm”

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Posted 6 years ago

“I have not purchased anything from RoboForm. But the one I have I like”

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Posted 6 years ago

“I've been using RoboForm for quite a few years now and can't say enough about it. It stores all my complicated passwords securely and I only have to remember the one master password. I've never had any problems using it and can't recommend it highly enough.”

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Posted 6 years ago

“have used Roboform for a few years. I have found it to be secure and the best password manager on the market”

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Posted 6 years ago

“I have used RoboForm since.....2004, I think. I have never regretted it and use it on a daily basis. Thank you for being a good, trustworthy company.”

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Posted 6 years ago

“I've been using RoboForm for a few years now and don't know what I would do without it. I like that it generates passwords for you, and use that feature all 5he time.”

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Posted 6 years ago

“In the nearly seven years that I have been using RoboForm, it has performed flawlessly and has helped me improve both the security and convenience of my logins and personal information. My nearly 600 logins each have unique and extremely-random and complex passwords. My single complex master password controls access, but the bio-metric (fingerprint) reader simplifies access on systems that I use regularly. I have found that RoboForm's ease of access alone has led to much greater security. For instance: If securing a device becomes a burden, with having to enter a password every time it is needed, that encourages leaving the device vulnerable more of the time. With RoboForm and its easy bio-metric access, I don't hesitate to lock the device, where I might have been tempted in the past. Making security slick and easy encourages better security practices! I really appreciate the cross-platform consistency, as I use both Windows PCs and android devices. I would highly recommend RoboForm and anyone who has many logins to manage - especially for folks who wind up keeping Post-It notes or password lists stashed away (or even laying around) so that they can remember their various logins and access codes!”

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Posted 6 years ago

“It works every where except on AOL. For years it worked great but when 9.8 and Gold it stoped working.”

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Posted 6 years ago

“Could not live without it. Has been my memory for more than 20 years”

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Posted 6 years ago

RoboForm is rated 4.5 based on 1,653 reviews