RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

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“by remembering all my passwords”

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Posted 7 years ago

“Roboform is an efficient password management tool, it saves my time and effort to remember my credentials and site logins. I recommend it to everyone, and really wish to see it compatible with major browsers across OS and platforms.”

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Posted 7 years ago

“my eyes are bad. it is hard for me to write. robo sure helps me”

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Posted 7 years ago

“When it works, it works great.”

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Posted 7 years ago

“System is unstable and unreliable on Macbook and iMac. Worse on Google than Safari. Completely confusing. If I could download my passwords in a common format, I'd go with another provider in a minute. Been with them for quite a few years. Multiple OS, multiple computers. This is a just a shame.”

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Posted 7 years ago

Hi Stephen - we're sorry to hear of your frustration and we certainly want to assist. We see that you have an existing support ticket and that it's been directed to one of our representatives. Please feel free to continue communicating through your ticket so we can resolve any issues ASAP. Thank you.

Posted 7 years ago

“Too many passwords to remember. Roboform takes care of this for me.”

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Posted 7 years ago

“The constant upgrades keep everything current and RoboForm everywhere let's me share passwords over multiple devices. I have recommended RoboForm to all my friends over the years.”

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Posted 7 years ago

“I have tried to login to both of My robo form accounts but I am not able to login they say wrong password ,even the renewal I have not been able to get on. Robo form has all my passwords but I can't access them. I have been in the hospital for the last 4 months and can't remember things. I am a 76 year old disabled veteran and I have been using robo form since the 1990s and now when I need it I can't use it.”

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Posted 7 years ago

Hi Jim - We sorry to hear that you're currently experiencing login issues, and we've requested a representative contact you to resolve this matter.

Posted 7 years ago

“Very functional and easy to use”

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Posted 7 years ago

“It just impossible to have secure (12-18 characters) and different passwords for 100 and more websites and remember them. By syncing between PC, tablets, phones and different operating systems, Roboform keeps everyone handy,”

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Posted 7 years ago

“A easy way to get and maintain passwords”

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Posted 7 years ago

“I'm working with gazillion various portals with all different log-in rules. Without RoboForm I'd be total lost. It is absolutely life saver. I am continuously recommending it to people, especially to my immediate colleagues. However most of them do not speak English and Hungarian language option is available only after installation. It would be great to finalize the translation... The previous design of RoboForm start page was way more user friendly, or at least I liked it much better. However some of the functions are more useful in v8.”

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Posted 7 years ago

“Great password and form filling software. Secure and easy to use. Works well across platforms.”

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Posted 7 years ago

“Having an app to securely store my authentication information is a great convenience since like many people I have dozens of accounts. The ability to generate a strong password with parameters to include/exclude types of characters is very helpful. I use the app across my laptop, desktops, tablet, and phones, so the synchronization function is a godsend. The fact that it works across Windows, MacOS, iOS, and Android is great since I use all of them---really! I would like to see a few improvements: *Generating a new password should automatically add it to the clipboard. Often a webpage where the user adds a new password does not allow automatic filling or if something goes wrong, having the password in a buffer is helpful. This is especially true with very long and complex passwords which are now essential. *The app gets confused at times when I use it to enter authentication data (username and password) and prompts me to update the app's data with the values just entered. It's an irritation to close that dialog window and then finally get to the business I want to do in that website. *Some sites are clearly making it harder for apps to populate authentication data automatically, often separating user ID from password on separate, sequential pages. The app does not handle that very gracefully. *While the responsiveness of the app has improved, it still labors behind my pace. I recognize that its doing some complex things in the background, but wonder why those operations require many seconds to complete.”

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Posted 7 years ago

Thank you for taking the time to provide such detailed feedback. Regarding the delay with multi-step login sequences, we've passed your inquiry along to our support and development team. In addition, if you feel that this process is more delayed with specific sites, please submit a site list here so we may investigate: https://www.roboform.com/php/rtss/admin/?lang=en.

Posted 7 years ago

“A few years ago my email account was hacked and they were able to get information on other accounts I had online to pilfer some money. It was very clever and scary and I knew i had to go to using different unguessable passwords on all my accounts. I bit the bullet and started using Roboform. I am very happy with it as I can use it on all my devices, PC, phone and tablet, and I never have to worry about forgetting a password as everything is synced together.”

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Posted 7 years ago

“My favourite password manager...Most importantly, it simply works well."”

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Posted 7 years ago

“I have used RoboForm for many years and it is a reliable way to store passwords and information needed to fill forms. Each year, it expands the numbers of forms it will fill. I have it on 3 computers, all on Windows 10 and it seems to work differently on each computer. I don't know if it is a function of Windows working differently on each computer which it does) or RoboForm. RoboForm is reliable and I do recommend it.”

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Posted 7 years ago

“Having trouble on two step logins”

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Posted 7 years ago

Thank you for letting us know. If you haven't already, please submit a ticket via our online support system so a technical representative can assist ASAP. www.roboform.com/support.

Posted 7 years ago

Our technical support team will gladly help assist with any two step login issues you may be experiencing. They can be reached by submitting a ticket here: https://www.roboform.com/php/rtss/main?lang=en

Posted 7 years ago

“By remembering all my passwords & syncing all my devices.”

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Posted 7 years ago

“Quick access to web sites”

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Posted 7 years ago

RoboForm is rated 4.5 based on 1,653 reviews