RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.53

4.5 Rating 1,668 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

Visit Website

Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started using RoboForm when it first came out many years ago. Would not even think of using something else. It is the best.”

Helpful Report

Posted 7 years ago

“Resolved the problem of juggling password for all the different websites, all I need to remember is one password”

Helpful Report

Posted 7 years ago

“Remembering all my login info”

Helpful Report

Posted 7 years ago

“RoboForm is a terrific repository and generator for password/log in information. I've used it for years and find it to be very reliable. I use different passwords for scores of Internet accounts. There is no way I could remember them all. I certainly don't want to have them in writing someplace to be stolen. I'm one happy customer.”

Helpful Report

Posted 7 years ago

“I've been using RoboForm for approximately 10 years. In my opinion, it's the best! And the user support is superb!”

Helpful Report

Posted 7 years ago

“RF has been my go to password vault for 5 years. It has never let me down.”

Helpful Report

Posted 7 years ago

“I have lots of passwords and RoboForm manages them for me”

Helpful Report

Posted 7 years ago

“It is so easy to enter passwords for webpages and software that require them. I just enter my Master Password and RoboForm fills in my email or user name and password for me. There are just too many passwords that I use to try and remember them without either writing them down. This is so much easier and safer to do.”

Helpful Report

Posted 7 years ago

“I've been using Roboform for many years now and I would be lost without it. I think it is the perfect password manager.”

Helpful Report

Posted 7 years ago

“Have been a Roboform user got a number of years. I've always been pleased with its ease of setup and use.”

Helpful Report

Posted 7 years ago

“Great software! I tell friends about this who tell me they're struggling with their password remembering and I recommend RoboForm. Some friends listen and try it, others don't. With the Everywhere version I can check email on either of my PC's at home, or a PC in a hotel somewhere. It's very convenient and most helpful. I just discovered the option to not have to enter the master password each day. I'm the only one who uses my PCs, so security is not a problem. Nice job!”

Helpful Report

Posted 7 years ago

“a lifesaver -- I have my own business and manage someone else's and save logins for both of us: a total of 734 logins, not kidding. so this works v well for me!!”

Helpful Report

Posted 7 years ago

“The software is not working properly on many sites. Sometimes it is seamless and properly fills the fields. Other times it does not work. For example currently on Google I have to select "Fill" and NOT Fill and Submit. If I choose Fill and Submit it keeps asking me to enter the email address again. Another constant irritation with the software is the box that constantly pops up asking me if I want to save the password AGAIN. This box should not pop up unless I am manually typing in a password. It makes no sense to have it pop up to ask if I want to save the exact same password that has already been saved. The software also does not work on my bank which is Bank of Hawaii. It does not ask to save passwords on that site and won't save them.”

Helpful Report

Posted 7 years ago

Hi there- thank you for taking the time to provide feedback. Regarding the form filling issues, this is a known bug with Google. While "Fill Forms" will work, "Fill and submit" currently does not. We are working on a fix and aim to have it available in the next release. To stop the password prompt box from popping up, please select "Never for this Site," which is on the bottom right drop down. Lastly, if you can please submit the full URL of your bank website, we will ensure it's brought to the attention of our developers. You can submit that information here: https://www.roboform.com/php/rtss/main?lang=en

Posted 7 years ago

“I was updating my RoboForm and had some things I didn't understand. I got help from support and got it all working well. Thanks, it helps me a lot to have things stored for me where I can access it as needed.”

Helpful Report

Posted 7 years ago

“Well I'm getting older and we know how the mind gets. Roboform has saved my butt many times. Even as frustrated as I get sometimes when it seems slow to react it way better than what would happen without it.”

Helpful Report

Posted 7 years ago

“Keeps all my passwords and software Licence information safe from prying eyes. Not stored on a cloud, always available without online connections.”

Helpful Report

Posted 7 years ago

“RoboForm is the best thing since sliced bread. Makes using passwords smooth and easy, It's easy to edit RoboForm when you change passwords because it automatically prompts you to save the changes in RoboForm. Love the Safenotes piece, especially since you can put passwords on them. I've used RoboForm for about 5 years and hope to continue to do so.”

Helpful Report

Posted 7 years ago

“I've used RoboForm for many years and it is an excellent password manager. They have also made some nice improvement to it over the years and it is nice to sync it with several computers. I find it to be safe and secure and it is worth the investment.”

Helpful Report

Posted 7 years ago

“RoboForm takes care of the automatic submission of the password without me having to worry about remembering the numerous passwords I have.”

Helpful Report

Posted 7 years ago

“We have used RoboForm for many years from Desktop version for over 8-9 years to RoboForm Everywhere. We have always been extremely pleased with the product and service. Easily love the ease of Everywhere.”

Helpful Report

Posted 7 years ago

RoboForm is rated 4.5 based on 1,668 reviews