RoboForm Reviews

Name: RoboForm
Address: 3701 Pender Dr Suite 400, Fairfax, Virginia
Rating: 4.52

4.5 Rating 1,653 Reviews

90 %

of reviewers recommend RoboForm

Company Reviews

Metrics

Info

4.5

Based on 1,653 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About RoboForm:

Never have to remember or type your passwords again with RoboForm the world's top password manager

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Location:

3701 Pender Dr Suite 400
Fairfax, Virginia
22030

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RoboForm is absolutely essential these days when every website you deal with requires passwords. RoboForm makes managing passwords very easy!! Highly recommend.”

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Posted 4 years ago

“a++++++++++++++++++”

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Posted 4 years ago

“I signed up for Robo Form on 27/10/20 and accidentally registered twice.I don’t know if it is compatible with iPad.Since I signed up my password has been queried twice and a message saying my account is being compromised and to change my password.Please HELP.And it would be reassuring to hear a voice.”

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Posted 4 years ago

Thank you for your message. It was a pleasure speaking with you today. Glad we were able to assist you. Please let us know if you need any further assistance.

Posted 4 years ago

“I originally purchased roboform around version 5 at that time they promised free lifetime upgrades. as you can see from the website that is no longer available. its a shame as the program works nicely. not satisfied with a company that will promise something and after you pay for it change their policy.”

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Posted 4 years ago

Hello and thanks for the feedback. As we discussed, there is no charge to upgrade your existing Desktop license to our current version. Happy we were able to clear up this misunderstanding. Should you have any additional questions or concerns, please feel free to contact our 24/7 support team at https://www.roboform.com/support

Posted 4 years ago

“Very happy with RoboForm. Have used it for several years.”

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Posted 4 years ago

“End-To-End Encryption And Good Layout.”

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Posted 4 years ago

“Long time use very happy with this ever improving essential app.”

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Posted 4 years ago

“Works well on multiple platforms, enables me to keep my passwords safe and secure”

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Posted 4 years ago

“I've been using RoboForm at least 10 years and its proved invaluable. It works well and has never let me down. Not bad when you have so many passwords. Once you try RoboForm you wont go back to the old ways - this is THE BEST and so much easier to use than rivals. It is that good I would never go back to the old methods”

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Posted 4 years ago

“I have been a Roboform subscriber for many years and actively encourage my family into more secure password habits. Their support team were quick and effective on the one occasion when I needed them.”

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Posted 4 years ago

“Roboform works very well, handling the myriad of usernames and passwords in today's world. However, sometimes it does not. On quite a few occasions websites refuse to open , even though I believe Roboform has entered the correct data.. This is probably the fault of the website. I absolutely HATE websites which do not work correctly. Incidentally, I do not believe I have made a recent purchase from Roboform. My understanding is that I have lifetime licence. Is this correct? Bob Giles”

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Posted 4 years ago

“I have subscribed to Roboform for years and am very happy with their program. Editing and adding new website passwords is very easy, and the program updates it's software reguarly. I plan on renewing my subscription again next year without reservations.”

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Posted 4 years ago

“I have used RoboForm for many years and has always worked great..”

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Posted 4 years ago

“RoboForm made me very unhappy. After entering all my passwords, I tried accessing them and it would not allow access. What a waste of time and effort. Would not recommend to anyone at anytime.”

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Posted 4 years ago

“Had the program for three weeks and was unable to view any accounts I entered or their passwords. Customer service was not responsive, and although they assigned me a CSR, she never really addressed my concerns, and took days to get her to respond. Loser system.”

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Posted 4 years ago

Hello Robert, Thanks for the feedback. We have fixed this issue on the back end and have followed up with you on several occasions to confirm you're seeing the same. Should you wish to follow up with our support team with any additional questions we are available 24/7 at https://www.roboform.com/support

Posted 4 years ago

“This worked great as a replacement of google password manager that failed to sign in for me and did'nt work on my linux or windows apps, neither 80% of android apps”

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Posted 4 years ago

“Had this program for 11 years customer support sucks they don't know what it is to work with a human being. I purchase a replacement computer and loaded roboform but for the last 3 days i have been trying to enter there 6 digit OTP that you need to do with in 10 minutes ** the code never comes??** I went thru this a couple years ago on other computer They need a human on a phone you can talk to???? very unhappy looking into other password programs any”

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Posted 4 years ago

Hello Dennis, Thanks for the feedback. I do see that subsequent to submitting this review you got in touch with a member of our support team and spoke on the phone. Should you require any additional assistance please do not hesitate to reach out again.

Posted 4 years ago

“I've used Roboform for years and it just keeps getting better. I've tried Dashlane and LastPass, but Roboform just works. The new feature that shows a Roboform icon next to a fill-able field is a great convenience addition.”

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Posted 4 years ago

“Using RoboForm means I don't need to have the memory of a genius working 24/7. - I just activate RoboForm on my computer, type in a single password, (Even I can manage to remember one password.) and let RoboForm do the rest. Since I bought Roboform; passwords are made simple, and I can dedicate my genius to other matters. RoboForm: Passwords made simple.”

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Posted 4 years ago

“Amazing help I've used for years... The new IN-PAGE auto-fill is a genius addition!”

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Posted 4 years ago

RoboForm is rated 4.5 based on 1,653 reviews