“I've ordered with Rock Auto before... no real causes for concerns. However, after ordering this last part and it did not come in (was 2 days past due), I put in for a lost package. They said, "We shipped it, be patient." The next day, I ordered the same part from Amazon. Amazon delivered the part on time three days later (the same day that Rock Auto was giving for the "new" expected arrival date). I put the part on my car. Four days later, the part from Rock Auto still remains undelivered. And, there is no way to get a refund after you tell them you want your money back because the part is late. RockAuto, you had your chance and blew it.”
“Good prices, but without free shipping you end up paying out the ass! Not to mention that they're payment options suck. They need to add Affirm like everyone else has. At least that way if I'm gonna be bled dry by shipping I can split it up into smaller monthly payments than the PayPal pay later option.”
“Si no tienen la forma clara y precisa para poder realizar compras no se puede comprar dicen que busquen en el catálogo que catálogo lo que tienen es una lista tampoco hay forma de comunicarse,usted intenta usar el correo electrónico se mete ahí y vuelve y lo revierte al mismo lugar,cuando uno trabaja mecánica esto no es una alternativa por el trabajo que hay que pasar para no resolver nada tampoco tienen un TEAM para orientación es un problema”
