Rockcity Reviews

Name: Rockcity
Address: Hawthorn Avenue, Hull
Rating: 4.83

4.8 Rating 120 Reviews

97 %

of reviewers recommend Rockcity

Company Reviews

Questions

Metrics

4.8

Based on 120 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01482223030

Email:

happiness@rockcity.co.uk

Location:

Hawthorn Avenue
Hull
HU3 5GL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and good product. Love the stickers too”

Helpful Report

Posted 6 years ago

Hi there, thank you for the review! We're glad you enjoy our vibrant stickers!

Posted 6 years ago

“Very Happy with my purchase, quick and easy and with my membership discount cheaper than buying online.”

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Posted 6 years ago

Thanks for reviewing Rockcity. Glad to hear our climbers are making use of the extra in-store bonuses!

Posted 6 years ago

“Just brought my first Christmas gift of the season, thankyou for the excellent service!”

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Posted 6 years ago

Thank you for the review Jessie, we hope you have a great time over the festive season!

Posted 6 years ago

“Item arrived in good time, well packaged. Would order again.”

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Posted 6 years ago

Thank you for the review Tracey! We're glad to hear you've had a great experience with us at Rockcity!

Posted 6 years ago

“Good quality hat”

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Posted 6 years ago

We're glad to hear you're happy with your purchase! Thank you for leaving a review!

Posted 6 years ago

“Easy to order, quick delivery. Would certainly use this company again.”

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Posted 6 years ago

Thank you for the review! We look forward to assisting you with any future services!

Posted 6 years ago

“Seems a great company, but don’t know much about them except for prompt delivery of shoes!”

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Posted 6 years ago

Hi Miranda, we appreciate the review! You're always welcome to pop down and check out our Climbing and Skatepark facilities any time! Our friendly team will always be on hand to help out. We hope you enjoy your new shoes!

Posted 6 years ago

“Very nice shoes delivered quickly”

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Posted 6 years ago

Thank you for the review! We hope you are enjoying your new shoes!

Posted 6 years ago

“Very pleased to recommend Rockcity, ordered Vans prototypes in a size not available from Vans own web site. Easy to order, free delivery which refreshingly was exact to the day. Many thanks :-)”

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Posted 6 years ago

Thank you for the recommendation Trevor, we really appreciate it! We like to pride ourselves on our Vans Pro Skate collection, we're glad you could find what you were after!

Posted 6 years ago

“Great service with track delivery, grandson will be over the moon to add these vans to his collection, just sorry you didn't sell the trucks he wanted.”

Helpful Report

Posted 6 years ago

Hi Jeannette, we appreciate the great review! We're glad to hear you've picked out a pair of Vans from our unique selection of Vans Pro Skate shoes! Would you mind sharing what trucks you were looking for? We try and keep a wide range of parts available, if there's something you suggest stocking we could take a look!

Posted 6 years ago

“Sick place, staff members are helpful and friendly and rockcity skatepark shop is insane!”

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Posted 6 years ago

Hi Joe, our staff members are thrilled to hear your great feedback! We're proud to host our spectacular Skatepark shop here in Hull.

Posted 6 years ago

“Went in to the store to buy some high top pro vans, staff were very helpful and attentive and I left with the most beautiful pair of shoes ever. Thank you!”

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Posted 6 years ago

We're glad to hear you've had a great experience here at Rockcity! We appreciate the review and hope you enjoy your new shoes!

Posted 6 years ago

“i found shoes from you guys that i couldn’t find anywhere else, thanks :)”

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Posted 6 years ago

That's great to hear! We appreciate the great review. 😄

Posted 6 years ago

“Got my order wrong”

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Posted 6 years ago

Hi Ryan, we have processed your return and we are happy to refund you for the full amount. Would you be able to share some further details with us about the issue with your order? We have reviewed your order and cannot see any mistakes against the invoice. Every product is thoroughly checked against the invoice and signed before shipping.

Posted 6 years ago

“really really really really really happy with my trousers”

Helpful Report

Posted 6 years ago

Thank you for leaving a review! We're glad to hear that you're happy with your purchase!

Posted 6 years ago

“Love the Vans. Arrived promptly, no issues.”

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Posted 6 years ago

Hi Ian, thank you for leaving a review! We hope you're enjoying your new Vans 😄

Posted 6 years ago

“Fast delivery and exactly as ordered”

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Posted 6 years ago

Thanks for the review! We hope you enjoy your new purchase!

Posted 6 years ago

“Very helpful staff A+++”

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Posted 6 years ago

Hi Andrew! Thanks for your great review. Our staff are on hand throughout our working hours and are always happy to help!

Posted 6 years ago

“Delivery purchase etc was all fine but the product arrived with a missing button.”

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Posted 6 years ago

Hi Max, we're sorry to hear about your poor experience with us here are Rockcity. If you would like any further assistance please email us at: happiness@rockcity.co.uk

Posted 6 years ago

“Love them”

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Posted 6 years ago

Thanks for your review Jessica! We're glad to hear you've enjoyed your experience with Rockcity!

Posted 6 years ago

Rockcity is rated 4.8 based on 120 reviews