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ROL Cruise Reviews

4.7 Rating 216 Reviews
93 %
of reviewers recommend ROL Cruise
4.7
Based on 216 reviews
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Good service, no long queues on the telephone, knowledgeable and pleasant staff
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Posted 7 months ago
Very swift andprofessional
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Posted 7 months ago
Great experience and easy đź‘Ť
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Posted 7 months ago
Efficient, knowledgeable & approachable Always a great experience
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Posted 7 months ago
Helpful well informed and able to answer all our queries straight away.
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Posted 7 months ago
Efficient service. The customer service operator took the time to explain everything in detail.
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Posted 7 months ago
Very well served as expected based on over twenty years of good help—Norman Smith—-
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Posted 7 months ago
John was very clear about all details and had a sense of humour
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Posted 7 months ago
Joe was extremely helpful and knowledgeable and appreciated our requirements. Having not cruised or been on holiday since my wife had a brain haemorrhage and resultant stroke five years ago she made booking and our hesitation that much easier. Well done
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Posted 7 months ago
Very helpful representative and everything was explained very clearly.
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Posted 8 months ago
Excellent service. Very easy to book a cruise. John was very helpful, friendly yet professional at all times. Based at n today's experience I would have no hesitation in recommending ROL.
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Posted 8 months ago
Spoke to jasmine who was very friendly and helpful and explained everything fully for our booking.
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Posted 8 months ago
Jo was professional and helpful and has great knowledge of her product.
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Posted 8 months ago
Hope it’s going to be good - but a long time coming back to us?
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Posted 8 months ago
Delighted to have booked the cruise
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Posted 8 months ago
Callum was very polite and friendly, happy to answer my questions and made booking easy
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Posted 8 months ago
Professional Pleasant and comprehensive help and information on our River Cruise Booking.
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Posted 8 months ago
Jasmine was really helpful and got the cruise that I wanted sorted out quickly she was very very good.
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Posted 8 months ago
Great service from John. He helped us get exactly what we wanted.
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Posted 8 months ago
Jasmine the whole experience of booking my first cruise with my partner and my grandparents was made Super Easy by the team giving me a warm and professional service that made everything super clear and super easy.
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Posted 8 months ago
ROL Cruise is rated 4.7 based on 216 reviews