ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.71

4.7 Rating 260 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 260 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with, knowledgable and very polite staff .”

Helpful Report

Posted 10 months ago

“easy to do . nice to deal with pleasant , happy people who know what they are doing .”

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Posted 10 months ago

“Brilliant service”

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Posted 10 months ago

“Excellent customer service as usual, all questions answered and extremely helpful. Liam always so helpful and goes out his way to whatever he can for you. You always rely on ROL, wouldn’t book with anyone else.”

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Posted 10 months ago

“ROL is both reliable, efficient and always gives us such excellent advice that we have every confidence in them. They act on our request, provide us with immediate feedback enabling us to book without any hassle, even when abroad! Thank you.”

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Posted 10 months ago

“Telephone booking dealt with efficiently by Zac”

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Posted 10 months ago

“Zac was knowledgeable and helpful. We now look forward to our cruise.”

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Posted 10 months ago

“Friendly and helpful as always”

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Posted 10 months ago

“Very efficient, informative and friendly”

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Posted 10 months ago

“Callum, who booked our cruise was knowledgeable and most helpful. He made the whole booking experience extremely easy and stress free. Thank you very much.”

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Posted 10 months ago

“John who did our booking was fast, efficient, knowledgeable and friendly. Everything you need from an agent.”

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Posted 10 months ago

“I’m pleased to say the whole experience was smooth and professional, sent an email explaining I was away from home, however really interested in a holiday the I saw advertised, requested a call back on my return and booked my holiday with a wonderful advisor Zac”

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Posted 10 months ago

“A very helpful customer service agent made the whole booking process easy. He gave clear explanations and guidance. Thank you John”

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Posted 10 months ago

“Very professional and clear guidance”

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Posted 10 months ago

“The person booking the cruise was informative, professional, approachable and pleasant.”

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Posted 10 months ago

“Spoke to Kelly this morning and Callum this afternoon. They were both exceptionally helpful, polite and friendly. I couldn't ask for a better service.”

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Posted 10 months ago

“Excellent service and attention to detail from Zac.”

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Posted 10 months ago

“Excellent service. Explored a number of options to get the best fit for my requirements. John was very helpful, friendly and knowledgeable.”

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Posted 11 months ago

“Phone answered promptly, very good service from John who was informative and helpful. Good price and now looking forward to our holiday.”

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Posted 11 months ago

“Extremely helpful staff . Any question or query gets sorted if it can’t be answered there and then rol always get back with the answers. I have now booked several cruises with rol i’ve never had a problem they are an excellent company”

Helpful Report

Posted 11 months ago

ROL Cruise is rated 4.7 based on 260 reviews