ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.64

4.6 Rating 196 Reviews

92 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.6

Based on 196 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how ROL Cruise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good all round trip, pity didn't get to hoped for "stops", Lerwick, Scillies, and Guernsey! Booked again for 2025!,Zak came up swith helpful detail / booking. Just enjoy whole cruise trips/places, not to much into Cruise 'glamour'. Regular (Jim w)”

Helpful Report

Posted 5 months ago

“Zach was able to offer us a good cabin and the booking was completed very quickly and efficiently. Thank you ROL and Zach”

Helpful Report

Posted 5 months ago

“Zak was very helpful in going through the options and answering questions. Very easy process”

Helpful Report

Posted 5 months ago

“I found Joanne to be very friendly, efficient and helpful when booking our Balkan River cruise. Thank you Jo 😊”

Helpful Report

Posted 5 months ago

“Efficient conversation with your representative during our telecon..... just awaiting feedback from your other people re : flights to Sydney now [i.e. Airport, timings etc]”

Helpful Report

Posted 5 months ago

“Pleasant and efficient representation”

Helpful Report

Posted 5 months ago

“Answered all of my questions. Very knowledgeable and helpful”

Helpful Report

Posted 6 months ago

“Great service, Jasmin was very helpful, had good knowledge of our cruise. The price was competitive so we were happy to book”

Helpful Report

Posted 6 months ago

“Very good service”

Helpful Report

Posted 6 months ago

“Jasmin was very helpful. We have used ROL twice before and have found them very competitive and organised. Easy to book and reliable .”

Helpful Report

Posted 6 months ago

“Easy and friendly service”

Helpful Report

Posted 6 months ago

“Really helpful advice and support from Zak. Answered all our queries thoroughly. Would definitely use again.”

Helpful Report

Posted 6 months ago

“Sally in the Concierge Dept. was excellent as usual. Everything explained clearly and concisely. All options clearly explained. The whole process from enquiry to booking took less than 40 minutes over 2 phone conversations.”

Helpful Report

Posted 6 months ago

“Zac very helpful and answered any questions I raised.”

Helpful Report

Posted 6 months ago

“Never told me about the 15%discount on the drinks package.”

Helpful Report

Posted 6 months ago

“Very easy to deal with, knowledgable and very polite staff .”

Helpful Report

Posted 6 months ago

“easy to do . nice to deal with pleasant , happy people who know what they are doing .”

Helpful Report

Posted 6 months ago

“Brilliant service”

Helpful Report

Posted 6 months ago

“Excellent customer service as usual, all questions answered and extremely helpful. Liam always so helpful and goes out his way to whatever he can for you. You always rely on ROL, wouldn’t book with anyone else.”

Helpful Report

Posted 6 months ago

“ROL is both reliable, efficient and always gives us such excellent advice that we have every confidence in them. They act on our request, provide us with immediate feedback enabling us to book without any hassle, even when abroad! Thank you.”

Helpful Report

Posted 6 months ago

ROL Cruise is rated 4.6 based on 196 reviews