ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.64

4.6 Rating 195 Reviews

92 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.6

Based on 195 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful agents”

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Posted 4 months ago

“Very happy with service provided”

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Posted 4 months ago

“The chap who answered our questions and then took our booking was lovely and very efficient.”

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Posted 4 months ago

“Very helpful and friendly staff, nice to actually talk to someone when choosing a holiday”

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Posted 4 months ago

“Treated well as a frequent customer”

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Posted 4 months ago

“I like thank Jo your booking agent, for helping me make this River Cruise.”

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Posted 4 months ago

“Efficient and helpful service.”

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Posted 4 months ago

“Very polite and efficient service from the lady. It was quick and easy to make a booking. Thank you.”

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Posted 4 months ago

“Expected a long wait to be dealt with on a Saturday morning, probably one of their busiest days, but phone was answered quickly and my booking made with no trouble at all. Very pleased”

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Posted 4 months ago

“Very helpful on phone booking questions all sorted”

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Posted 4 months ago

“Super efficient service and attention to detail.”

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Posted 4 months ago

“Very easy to book, questions answered, very happy.”

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Posted 4 months ago

“Easy booking by telephone. Friendly and very helpful agent. Speedy communication on flights at time agreed. Excellent experience.”

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Posted 5 months ago

“Call handler was very helpful and friendly. He obtained the best price possible and negotiated my change of airport at no extra cost.”

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Posted 5 months ago

“The details of the trip I was interested in were well explained and once I had made my decision the booking was efficiently carried out.”

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Posted 5 months ago

“Ellis was most helpful and dealt with us very efficiently.”

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Posted 5 months ago

“Well dealt with by Ellis no problems .”

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Posted 5 months ago

“So, Jake was a star! During a busy day selling, ROL delivered with attentive, reliable support resulting in deposit being paid & job done. Until the next time, then.”

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Posted 5 months ago

“So, Jake was an absolute star! A call through to the ROL hotline on a busy selling day & my reservation was handled smoothly with my queries answered & deposit taken. Well done, & until the next time, then.”

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Posted 5 months ago

“As usual the staff are always very helpful and most friendly. Well done and thank you Jemma.”

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Posted 5 months ago

ROL Cruise is rated 4.6 based on 195 reviews