ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.66

4.7 Rating 220 Reviews

93 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 220 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zak was very helpful and friendly, and patient to go through all the booking and the small change we made whilst considering the details - many thanks.”

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Posted 3 weeks ago

“Chris was really helpful, he was able to answering all my queries and provided full details of the River Cruise. In addition he checked if flights were available from Gatwick airport rather than Heathrow.”

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Posted 4 weeks ago

“Leona explained what our trip involved and gave a great info. Brilliant. We had used ROL before on a long haul cruise and helped us out with the booking process.”

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Posted 1 month ago

“Excellent process, Olivia was extremely helpful and efficient throughout our bookin proces.”

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Posted 1 month ago

“VERY EFFICIENT”

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Posted 1 month ago

“Exceptional help and support from Colette following the cancellation of our river cruise with APT.”

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Posted 1 month ago

“Excellent and efficient”

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Posted 1 month ago

“Ellis was helpful and efficient. We always book our holidays through ROL as it is so convenient.”

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Posted 2 months ago

“Callum was extremely helpful, clear t hear and understand and booked our holiday for us speedily.,”

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Posted 2 months ago

“I got all the answers to my questions. A credit to the company.”

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Posted 2 months ago

“I have used ROL for several years and I have always found staff to be very helpful, polite and professional.”

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Posted 2 months ago

“Excellent. Immediate access to my details and cruise itinerary. Very efficient. .”

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Posted 2 months ago

“The agent i spoke to was very efficient and knowledgeable”

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Posted 2 months ago

“Spoke with Shane who made booking our river cruise very easy.”

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Posted 2 months ago

“We have used ROL for several years and always had an excellent experience.”

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Posted 2 months ago

“Ollie was very helpful and friendly, professional during the booking process. Thank you Ollie, will definitely ask for you when I make another booking.”

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Posted 2 months ago

“Jasmine was really great helping me all the way and even looking into hotel accommodation near the airport. Nothing was a problem for Jasmine. I will ask for her when I book another cruise.”

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Posted 2 months ago

“Easy to book with friendly, helpful member of staff.”

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Posted 3 months ago

“Olivia could not have been more helpful in dealing with APT. We wanted to join the ship in Nuremberg and fly home separately. Olivia sorted out a suitable reduction as well as arranging a cabin upgrade and dealing with all the details within 24 hours,”

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Posted 3 months ago

“Quick and easy to book”

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Posted 3 months ago

ROL Cruise is rated 4.7 based on 220 reviews