ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.64

4.6 Rating 195 Reviews

92 %

of reviewers recommend ROL Cruise

Company Reviews

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Metrics

4.6

Based on 195 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 2 months ago

“I was able to get what I wanted”

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Posted 2 months ago

“Very easy to book the holiday and the agent was very thorough”

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Posted 2 months ago

“SO HELPFUL... and I loved the person who did my booking.. (sorry I didn't take her name)”

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Posted 2 months ago

“Efficient, friendly booking service”

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Posted 2 months ago

“East booking”

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Posted 2 months ago

“Looking forward to long wished for cruise destination Leona made my day !”

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Posted 3 months ago

“This is the booking only.Apart from a couple of telephone hic cups with a Billy and a Ben yesterday but today spoke to the lovely efficient Karen who sorted out the booking.That is why it is 4 *not 5*”

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Posted 3 months ago

“The booking process for our cruise was made easy by the Agent, Ben, who was extremely helpful in sorting out an alternative cabin for us. Highly recommended, our hope now is that the cruise will live up to the booking!”

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Posted 3 months ago

“Very easy to book. Quick response to online enquiry and helpful and knowledgeable agent.”

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Posted 3 months ago

“Leonine was very help, phoned us back to advise on river cruise cabin availability talks us through options and happy with the process on booking. Just waiting to experience our holiday in 9 weeks, can’t wait. Martyn & Yvonne”

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Posted 3 months ago

“I could get no information on the currency used on the boat trip part of the trip l was told it would be the currency of the country you are in at the time ??? Every cruise I have been on uses a currency of the country the ship , boat , is registered in or the country of the holiday company e.g. Cunard dollars l still do not know !! Y”

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Posted 3 months ago

“Katie was excellent”

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Posted 3 months ago

“Katie was excellent during our booking, answered all our questions. Thank You Brian & Chris.”

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Posted 3 months ago

“Ben was so very helpful in finding the perfect holiday destination for us and his knowledge was outstanding. I always book with ROL so another holiday to look forward to is just what we need. Thanks”

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Posted 3 months ago

“Ellis was very helpful, and very patient as I am hard of hearing it’s often quite difficult for me on the phone. Our river cruise is now booked Thank you Ellis.”

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Posted 3 months ago

“Ellis was very helpful and answered all my questions. We have used ROL several times and will use again”

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Posted 3 months ago

“Only just booked but so far the experience has been wonderful. Both Georgia and Donna have been absolutely delightful, so professional, helpful and just lovely to communicate with.”

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Posted 3 months ago

“Darren my Contact at ROL was very professional and helpful. Explained everything.”

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Posted 3 months ago

“Very helpful and friendly service.”

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Posted 3 months ago

ROL Cruise is rated 4.6 based on 195 reviews