ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.64

4.6 Rating 195 Reviews

92 %

of reviewers recommend ROL Cruise

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4.6

Based on 195 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and efficient service.”

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Posted 5 months ago

“Easy to book but had hoped for regional flight from Leeds - altered to Manchester. First river cruise for me so await to see how good the service is ...”

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Posted 5 months ago

“This is my fifth booking with ROL Cruise always a great experience from the person who answered the phone To all involved in make a booking so smooth and stress free Always nice dealing with nice people in this case Leona. Ellis i found was the same.”

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Posted 5 months ago

“Helpful and patient. A pleasant experience. Thanks”

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Posted 5 months ago

“The travel consultant was most helpful and took great pains to sort out our queries and provided clarification which reassured us immensely!”

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Posted 5 months ago

“Booking was very easy and Jo our booking agent was very professional and helpful.”

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Posted 5 months ago

“Booking was made easy by Callun, with his knowledge and expertise he guided us in the right direction, after finding out our requirements.”

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Posted 5 months ago

“Fast, efficient and friendly.”

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Posted 5 months ago

“Your Agent John was determined to ensure that our booking was perfect for me and my cousin Wendy Simmonds. He was so helpful and our booking progressed superbly. Thank you Keith”

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Posted 5 months ago

“A very efficient and friendly customer service”

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Posted 5 months ago

“John Made the decision to cruise both simple and effortless Thank you”

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Posted 5 months ago

“I was delighted at the ease and efficiency displayed in answer to my queries to date. However Calum is to phone me back with the following queries 1 Is it possible to embark at Plymouth and does this allow some discount as with our last cruise to France and Spain where people embarked at Falmouth rather than Bristol on Ambition. 2. Are we able to book an Ambassador coach from Tilbury to London disembarkation. Thank you. Thomas Daniels esq”

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Posted 5 months ago

“very pleasant and efficient booking experience.”

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Posted 5 months ago

“We would be hesitant to book with anyone else, as ROL have looked after us so well, for many years.”

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Posted 5 months ago

“The staff were very helpful, pleasant and booking our next cruise was hassle free.”

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Posted 5 months ago

“Helped me book 2 cruises at good prices and good cabins. Jo was very helpful and very pleasant.”

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Posted 5 months ago

“Booking with Liam was, as always, simple and straightforward. All very efficient and he managed to find a bit of a discount which is always welcome.”

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Posted 5 months ago

“John was very helpful and knowledge was very good thanks again John”

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Posted 5 months ago

“OK so far we have not been on a cruise with you yet”

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Posted 5 months ago

“Good all round trip, pity didn't get to hoped for "stops", Lerwick, Scillies, and Guernsey! Booked again for 2025!,Zak came up swith helpful detail / booking. Just enjoy whole cruise trips/places, not to much into Cruise 'glamour'. Regular (Jim w)”

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Posted 5 months ago

ROL Cruise is rated 4.6 based on 195 reviews