ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.71

4.7 Rating 260 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 260 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cruise agent Jasmine went far beyond what I expected. She repeatedly attempted to secure the booking as there was continually changing availability. I did secure the requested cruise in the requested cabin.”

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Posted 6 months ago

“I was able to get what I wanted”

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Posted 7 months ago

“Very easy to book the holiday and the agent was very thorough”

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Posted 7 months ago

“SO HELPFUL... and I loved the person who did my booking.. (sorry I didn't take her name)”

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Posted 7 months ago

“Efficient, friendly booking service”

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Posted 7 months ago

“Looking forward to long wished for cruise destination Leona made my day !”

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Posted 7 months ago

“The booking process for our cruise was made easy by the Agent, Ben, who was extremely helpful in sorting out an alternative cabin for us. Highly recommended, our hope now is that the cruise will live up to the booking!”

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Posted 7 months ago

“Very easy to book. Quick response to online enquiry and helpful and knowledgeable agent.”

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Posted 7 months ago

“Katie was excellent”

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Posted 7 months ago

“Katie was excellent during our booking, answered all our questions. Thank You Brian & Chris.”

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Posted 7 months ago

“Ben was so very helpful in finding the perfect holiday destination for us and his knowledge was outstanding. I always book with ROL so another holiday to look forward to is just what we need. Thanks”

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Posted 7 months ago

“Ellis was very helpful, and very patient as I am hard of hearing it’s often quite difficult for me on the phone. Our river cruise is now booked Thank you Ellis.”

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Posted 7 months ago

“Ellis was very helpful and answered all my questions. We have used ROL several times and will use again”

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Posted 7 months ago

“Only just booked but so far the experience has been wonderful. Both Georgia and Donna have been absolutely delightful, so professional, helpful and just lovely to communicate with.”

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Posted 7 months ago

“Darren my Contact at ROL was very professional and helpful. Explained everything.”

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Posted 7 months ago

“Ben helped us book and was very helpful .”

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Posted 7 months ago

“Very friendly, helpful and efficient. Thank you Katie!”

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Posted 7 months ago

“Extremely prompt and knowledgeable handling.”

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Posted 8 months ago

“Having booked a river cruise, I was impressed with the informative and professional way in which my inquiry was dealt with.”

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Posted 8 months ago

“Quick and easy booking now looking forward to our trip.”

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Posted 8 months ago

ROL Cruise is rated 4.7 based on 260 reviews