ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.64

4.6 Rating 195 Reviews

92 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.6

Based on 195 reviews

Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how ROL Cruise made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Zac was knowledgeable and helpful. We now look forward to our cruise.”

Helpful Report

Posted 6 months ago

“Friendly and helpful as always”

Helpful Report

Posted 6 months ago

“Verry good report”

Helpful Report

Posted 6 months ago

“Arranging a forthcoming cruise and being fully conversant with trip in question, answering all relevant details”

Helpful Report

Posted 6 months ago

“Very efficient, informative and friendly”

Helpful Report

Posted 6 months ago

“Callum, who booked our cruise was knowledgeable and most helpful. He made the whole booking experience extremely easy and stress free. Thank you very much.”

Helpful Report

Posted 6 months ago

“John who did our booking was fast, efficient, knowledgeable and friendly. Everything you need from an agent.”

Helpful Report

Posted 6 months ago

“I’m pleased to say the whole experience was smooth and professional, sent an email explaining I was away from home, however really interested in a holiday the I saw advertised, requested a call back on my return and booked my holiday with a wonderful advisor Zac”

Helpful Report

Posted 6 months ago

“A very helpful customer service agent made the whole booking process easy. He gave clear explanations and guidance. Thank you John”

Helpful Report

Posted 6 months ago

“Very professional and clear guidance”

Helpful Report

Posted 6 months ago

“The person booking the cruise was informative, professional, approachable and pleasant.”

Helpful Report

Posted 6 months ago

“Spoke to Kelly this morning and Callum this afternoon. They were both exceptionally helpful, polite and friendly. I couldn't ask for a better service.”

Helpful Report

Posted 6 months ago

“Excellent service and attention to detail from Zac.”

Helpful Report

Posted 6 months ago

“Excellent service. Explored a number of options to get the best fit for my requirements. John was very helpful, friendly and knowledgeable.”

Helpful Report

Posted 6 months ago

“Phone answered promptly, very good service from John who was informative and helpful. Good price and now looking forward to our holiday.”

Helpful Report

Posted 6 months ago

“The main moan is that they don’t take credit cards and ask for all the money months before the cruise. Why? Just paid the second installment by credit card for a holiday we go on in 2weeks!!!!!!!!! ROL what a con”

Helpful Report

Posted 6 months ago

“Extremely helpful staff . Any question or query gets sorted if it can’t be answered there and then rol always get back with the answers. I have now booked several cruises with rol i’ve never had a problem they are an excellent company”

Helpful Report

Posted 6 months ago

“Delighted with all the help I have had in making the booking. Thank you Tom”

Helpful Report

Posted 6 months ago

“Good service, no long queues on the telephone, knowledgeable and pleasant staff”

Helpful Report

Posted 6 months ago

“Very swift andprofessional”

Helpful Report

Posted 6 months ago

ROL Cruise is rated 4.6 based on 195 reviews