ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.71

4.7 Rating 260 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 260 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expected a long wait to be dealt with on a Saturday morning, probably one of their busiest days, but phone was answered quickly and my booking made with no trouble at all. Very pleased”

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Posted 9 months ago

“Very helpful on phone booking questions all sorted”

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Posted 9 months ago

“Super efficient service and attention to detail.”

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Posted 9 months ago

“Very easy to book, questions answered, very happy.”

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Posted 9 months ago

“Easy booking by telephone. Friendly and very helpful agent. Speedy communication on flights at time agreed. Excellent experience.”

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Posted 9 months ago

“Call handler was very helpful and friendly. He obtained the best price possible and negotiated my change of airport at no extra cost.”

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Posted 9 months ago

“The details of the trip I was interested in were well explained and once I had made my decision the booking was efficiently carried out.”

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Posted 9 months ago

“Ellis was most helpful and dealt with us very efficiently.”

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Posted 9 months ago

“Well dealt with by Ellis no problems .”

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Posted 9 months ago

“So, Jake was a star! During a busy day selling, ROL delivered with attentive, reliable support resulting in deposit being paid & job done. Until the next time, then.”

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Posted 9 months ago

“So, Jake was an absolute star! A call through to the ROL hotline on a busy selling day & my reservation was handled smoothly with my queries answered & deposit taken. Well done, & until the next time, then.”

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Posted 9 months ago

“As usual the staff are always very helpful and most friendly. Well done and thank you Jemma.”

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Posted 9 months ago

“Very good and efficient service.”

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Posted 9 months ago

“This is my fifth booking with ROL Cruise always a great experience from the person who answered the phone To all involved in make a booking so smooth and stress free Always nice dealing with nice people in this case Leona. Ellis i found was the same.”

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Posted 9 months ago

“Helpful and patient. A pleasant experience. Thanks”

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Posted 9 months ago

“Booking was very easy and Jo our booking agent was very professional and helpful.”

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Posted 9 months ago

“Booking was made easy by Callun, with his knowledge and expertise he guided us in the right direction, after finding out our requirements.”

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Posted 9 months ago

“Fast, efficient and friendly.”

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Posted 9 months ago

“Your Agent John was determined to ensure that our booking was perfect for me and my cousin Wendy Simmonds. He was so helpful and our booking progressed superbly. Thank you Keith”

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Posted 9 months ago

“A very efficient and friendly customer service”

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Posted 9 months ago

ROL Cruise is rated 4.7 based on 260 reviews