ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.71

4.7 Rating 260 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

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Metrics

4.7

Based on 260 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“John Made the decision to cruise both simple and effortless Thank you”

Helpful Report

Posted 9 months ago

“I was delighted at the ease and efficiency displayed in answer to my queries to date. However Calum is to phone me back with the following queries 1 Is it possible to embark at Plymouth and does this allow some discount as with our last cruise to France and Spain where people embarked at Falmouth rather than Bristol on Ambition. 2. Are we able to book an Ambassador coach from Tilbury to London disembarkation. Thank you. Thomas Daniels esq”

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Posted 10 months ago

“very pleasant and efficient booking experience.”

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Posted 10 months ago

“We would be hesitant to book with anyone else, as ROL have looked after us so well, for many years.”

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Posted 10 months ago

“The staff were very helpful, pleasant and booking our next cruise was hassle free.”

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Posted 10 months ago

“Helped me book 2 cruises at good prices and good cabins. Jo was very helpful and very pleasant.”

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Posted 10 months ago

“Booking with Liam was, as always, simple and straightforward. All very efficient and he managed to find a bit of a discount which is always welcome.”

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Posted 10 months ago

“John was very helpful and knowledge was very good thanks again John”

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Posted 10 months ago

“Good all round trip, pity didn't get to hoped for "stops", Lerwick, Scillies, and Guernsey! Booked again for 2025!,Zak came up swith helpful detail / booking. Just enjoy whole cruise trips/places, not to much into Cruise 'glamour'. Regular (Jim w)”

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Posted 10 months ago

“Zach was able to offer us a good cabin and the booking was completed very quickly and efficiently. Thank you ROL and Zach”

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Posted 10 months ago

“Zak was very helpful in going through the options and answering questions. Very easy process”

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Posted 10 months ago

“I found Joanne to be very friendly, efficient and helpful when booking our Balkan River cruise. Thank you Jo 😊”

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Posted 10 months ago

“Pleasant and efficient representation”

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Posted 10 months ago

“Answered all of my questions. Very knowledgeable and helpful”

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Posted 10 months ago

“Great service, Jasmin was very helpful, had good knowledge of our cruise. The price was competitive so we were happy to book”

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Posted 10 months ago

“Jasmin was very helpful. We have used ROL twice before and have found them very competitive and organised. Easy to book and reliable .”

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Posted 10 months ago

“Easy and friendly service”

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Posted 10 months ago

“Really helpful advice and support from Zak. Answered all our queries thoroughly. Would definitely use again.”

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Posted 10 months ago

“Sally in the Concierge Dept. was excellent as usual. Everything explained clearly and concisely. All options clearly explained. The whole process from enquiry to booking took less than 40 minutes over 2 phone conversations.”

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Posted 10 months ago

“Zac very helpful and answered any questions I raised.”

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Posted 10 months ago

ROL Cruise is rated 4.7 based on 260 reviews