ROL Cruise Reviews

Name: ROL Cruise
Rating: 4.71

4.7 Rating 260 Reviews

94 %

of reviewers recommend ROL Cruise

Company Reviews

Questions

Metrics

4.7

Based on 260 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When in contact, the dealing was very good. However, I wasted an afternoon waiting for a callback to finalise the deal”

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Posted 3 weeks ago

“Darren was extremely helpful and unfussy”

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Posted 2 months ago

“Easy to book with friendly, helpful member of staff.”

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Posted 5 months ago

“Quick and easy to book”

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Posted 6 months ago

“East booking”

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Posted 7 months ago

“This is the booking only.Apart from a couple of telephone hic cups with a Billy and a Ben yesterday but today spoke to the lovely efficient Karen who sorted out the booking.That is why it is 4 *not 5*”

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Posted 7 months ago

“Very helpful and friendly service.”

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Posted 7 months ago

“Unable to contact via email. No recording machine to inform the company regarding the use of voucher if cruise price exceeds £3000.00 Hope the company will honour the discount voucher.”

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Posted 8 months ago

“Took several attempts but when I eventually spoke to the agent she was friendly and helpful. Second booking with ROL. First was good too.”

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Posted 8 months ago

“Treated well as a frequent customer”

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Posted 9 months ago

“Easy to book but had hoped for regional flight from Leeds - altered to Manchester. First river cruise for me so await to see how good the service is ...”

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Posted 9 months ago

“The travel consultant was most helpful and took great pains to sort out our queries and provided clarification which reassured us immensely!”

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Posted 9 months ago

“OK so far we have not been on a cruise with you yet”

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Posted 10 months ago

“Efficient conversation with your representative during our telecon..... just awaiting feedback from your other people re : flights to Sydney now [i.e. Airport, timings etc]”

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Posted 10 months ago

“Very good service”

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Posted 10 months ago

“Verry good report”

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Posted 10 months ago

“Arranging a forthcoming cruise and being fully conversant with trip in question, answering all relevant details”

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Posted 10 months ago

“Hope it’s going to be good - but a long time coming back to us?”

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Posted 11 months ago

ROL Cruise is rated 4.7 based on 260 reviews