Rolab Reviews

Name: Rolab
Address: Rolab LTD, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom, LONDON
Rating: 4.62

4.6 Rating 960 Reviews

91 %

of reviewers recommend Rolab

Company Reviews

Questions

Metrics

4.6

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01616671475

Email:

support@rolab.co.uk

Location:

Rolab LTD, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom
LONDON
EC1A 2BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a Rolab C1 for my daughter, delivery was quick. Quality of the board is very good. Very pleased with purchase. Only issue is that I haven't received any invoice or receipt of purchase for future reference or warranty claim.”

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Posted 6 years ago

“Amazed at how quick it came and at the time it said. It's not been used yet as it's a present.”

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Posted 6 years ago

“My girl tryed it out today and she loves it looking forward to cristmas”

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Posted 6 years ago

“I bought the hover board for my little boys 9th Birthday. He loves it! Love the fact you can play music through the Bluetooth. The only down side to it is that it’s quite heavy.”

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Posted 6 years ago

“Ordered and received our hoover board next day which we thought was fantastic service upon inspection noticed a slight problem called the company and was told to email. Emailed right away no response emailed again to enquire about accessories again no response. So although delivery of product was great after service was non existent.”

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Posted 6 years ago

Hi Susan, thank you for your review. I have checked through our email log and can see two emails from yourself. I can see both your email where responded to within 2-3 hours. It may be that our emails have arrived in your spam/junk folder. Please double check this for us. The first email was received on Thursday, Oct 18 at 2:08 PM. I can see a response was sent to you on Thursday, Oct 19, at 4:21 PM. The second email was Monday, Oct 22, at 8:34 AM. I can see a response was sent to you on Monday, Oct 22, at 10:00 AM We do reply to all support emails within 24 hours, Monday - Friday, from the email address "support@rolab.co.uk". We hope to hear from you soon! Best Regards, Rolab Support

Posted 6 years ago

“Fab service, queries answered very quickly. ordered online and was delivered the next morning. Not tested yet as a present for my son Highly recommend”

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Posted 6 years ago

“Bought two for christmas presents for grandchildren. Hoping they can master going them better than me.”

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Posted 6 years ago

“Very good quality hoverboard,nicely made and very easy to use. My son is very happy with it.”

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Posted 6 years ago

“Ordered the R1 for my son's 11th Birthday and he was delighted with it. Soon got the hang of it and has been on it more or less ever since he opened it. He Loves it. Now my 7.5 year old wants one too !!!!”

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Posted 6 years ago

“Great staff ask as many questions as you like very fast reply and help all they can. The hoverboards I got is for Xmas but have tested them work as they should I just know my boys going to love them and any problems know rolab will sort”

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Posted 6 years ago

“After a lot of research I found Rolab the best company to buy my son's hoverboard. He had it for his birthday & he loves it :) very happy with my purchase :)”

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Posted 6 years ago

“Great product my daughter loves it. I can't wait for my son to have his too..”

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Posted 6 years ago

“All very efficient with great email and chat support. I liked being able to choose the colour of the footpads. One suggestion for improvement would be a how to choose my hoverboard guide. The hoverboard is cool and works well!”

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Posted 6 years ago

“Box badly damaged no instructions you could tell it had been opened and poorly taped with no care”

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Posted 6 years ago

“Fantastic buy great value for money and great service”

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Posted 6 years ago

“Awesome - great service and amazing product - my daughter loved it and the whole family have enjoyed having a go Easy to use and great fun Good quality product and free next day delivery What s not to love ?”

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Posted 6 years ago

“Fantastic birthday pressie for my 7 year old.. it’s all what u imagined the future is...”

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Posted 6 years ago

“I got this for my 11 year old and he absolutely loves it! Great product!! My younger daughter would now like one!!”

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Posted 6 years ago

“The Rolab hoverboard is very good, feels good to go on and is so addictive. I’ve been on it since I got it.”

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Posted 6 years ago

“Decided to go for the c1 my daughter loves it and we can't fault it , just hoping that a silicon cover it made for it like the r1s . Fast delivery and great customer service 5*****”

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Posted 6 years ago

Rolab is rated 4.6 based on 960 reviews