Rolab Reviews

Name: Rolab
Address: Rolab LTD, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom, LONDON
Rating: 4.62

4.6 Rating 960 Reviews

91 %

of reviewers recommend Rolab

Company Reviews

Questions

Metrics

4.6

Based on 960 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01616671475

Email:

support@rolab.co.uk

Location:

Rolab LTD, International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom
LONDON
EC1A 2BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“it's very fun ... the quality is excellent... very suitable for children and adults of any age..”

Helpful Report

Posted 6 years ago

“While search the web for a hoover board and cart for my daughter, there were several companies on the search option (say they are uk), however after much research, i found Rolab, the price was slightly more than others, however after looking for reviews and looking at payment options. Rolab were always at the top, Trustwave provided great and honest reviews from other parents, the next big plus was they were approved to take PayPal payments. (Peace of mind) My order was placed..... The communication via email and text was fantastic, i was always kept up to date and knew exactly where my order was. The hover board and cart were dispatched with 24hours and arrived safe and well the following day Packaging was great, instructions for the build of the card were simple, the products were of excellent build and quality. One happy dad and one delighted 9 year old Girl 5 Stars *****”

Helpful Report

Posted 6 years ago

“It’s made my daughter very happy and Rolab delivered everything that they said they would so thanks”

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Posted 6 years ago

“Next day hassle free delivery and a great product as described. What more could you ask for really?”

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Posted 6 years ago

“Rolab have been fantastic to deal with. The products I wanted weren’t in stock so I put a stock alert on - literally a week later they were back in stock! I ordered 2 hoverboards late May ready for my twins birthday in July. Rolab agreed to start the warranty from their birthday. Could not be happier with the service - great company to deal with. If only more companies were like Rolab!”

Helpful Report

Posted 6 years ago

“Easily navigable website, simple on-line ordering, great communication, very quick delivery, and excellent, high quality products. Altogether, a fantastic company offering outstanding value for money that I have happily recommended to friends and family.”

Helpful Report

Posted 6 years ago

“Absolutely love the hoover board. The service was fast delivery was on time. Couldn't fault it. My only complaint is the charger is to flimsy. It snapped the first time using it”

Helpful Report

Posted 6 years ago

“Excellent, top quality product delivered next day by DPD who give you a 1 hour time slot so no waiting in all day. Superb or as my son would say - "sick" ???”

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Posted 6 years ago

“We bought a Swegway for our daughters 11th birthday. We chose Rolab and couldn’t be more pleased. Reasonable price and great service. We would definitely use Rolab again!”

Helpful Report

Posted 6 years ago

“The joy on my daughters face said it all! Excellent service Rolab.”

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Posted 6 years ago

“Excellent customer service. Bought hoverboard as a gift for my sons birthday which isn't until 26th June and Rolab agreed to extend the 1 year warranty to start from my son's birthday. Emails to Rolab were answered straight away and Hoverboard was delivered within 2 days of ordering”

Helpful Report

Posted 6 years ago

“Excellent service and product. It’s a present for my sons birthday tomorrow and he has no idea he is getting it. Can’t wait to see him give it a test run!”

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Posted 6 years ago

“It's a gift for my son's birthday. He is delighted. He says that his dream has come true”

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Posted 6 years ago

“The service is excellent .the hover board was delivered on time .Only we had a problem with charger so not sure if hoverboard was faulty .we are waiting to hear back after returning the product .”

Helpful Report

Posted 6 years ago

“Fantastic customer service, picked up on an order mistake I'd made without realizing & contacted me before sending the order to see if I knew..very happy, saved a lot of time wasting & diappointment. Would definitely recommend and use again.”

Helpful Report

Posted 6 years ago

“My 6th years old loves it!”

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Posted 6 years ago

“My daughter loves her hover board and this one is great quality.”

Helpful Report

Posted 6 years ago

“Fantastic service and quick to respond when there was an issue and solved it straight away”

Helpful Report

Posted 6 years ago

“I ordered a hover board from Rolab at Christmas, for my son. After an awful lot of research we chose this company. I’m glad we did. The board is strong, sterdy and works as you would expect. I’ve just purchased a rubber cover as my son does crash into the doors a bit! Would highly recommend this company and the boards.”

Helpful Report

Posted 6 years ago

“Really happy with customer service , messaged them several times for advice on both their own make of hoverboards but also others & were equally helpful! Arrived within 2 days ,packaged well & have read many reviews saying aftercare is great so fingers crossed don't have problems but reassured if i do!”

Helpful Report

Posted 6 years ago

Rolab is rated 4.6 based on 960 reviews