Roman Originals Reviews

Name: Roman Originals
Rating: 1.83

1.8 Rating 803 Reviews

19 %

of reviewers recommend Roman Originals

Company Reviews

Questions

Metrics

1.8

Based on 803 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

0121 314 3573

Email:

reece.wallis@romanoriginals.co.uk

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Roman Originals 1 star review on 24th July 2024

Mandisa Nozulu

Roman Originals 1 star review on 15th July 2024

Disgruntled

Roman Originals 1 star review on 3rd May 2024

Anonymous

Anonymous // 01/01/2019

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“Great customer service, lace jackets perfect for Summer.”

Helpful Report

Posted 7 years ago

“Very helpful. Not pushy with sales. Available promptly to answer any questions I had. Very pleasant staff.”

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Posted 7 years ago

“All of the many dresses I have purchased on line from them have been a perfect fit and have arrived at my home within 2 days.”

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Posted 7 years ago

“Their website is fantastic. They offer free and very prompt delivery. Their clothes are very high quality and reasonably priced and look exactly like their photographs on line. There is also a no quibble returns policy. Thank you Roman your designers are wonderful.”

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Posted 7 years ago

“Staff extremely helpful and made my purchase so much easier”

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Posted 7 years ago

“I can always find dresses I like, and they always fit me! The styles are very flattering for me, and prices are very reasonable”

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Posted 7 years ago

“Excellent customer service!! Great products and great prices. Love visiting my local H&B store for a lovely experience.”

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Posted 7 years ago

“Very good selection and quality but sizes vary on small side”

Helpful Report

Posted 7 years ago

Roman Originals is rated 1.8 based on 803 reviews