RONA Reviews

“ During my visit to purchase topsoil at the Langford location in December I was assisted by Sam in seasonal. Sam listened to me, he was polite, courteous and knew the product, and even showed me items that were marked down, which I would not have seen if not for him. First class service is rare nowadays, and its great to see that it does still exist! ”

“ The manager at RONA ( near the Costco in Windsor) was incredibly helpful on helping us find a Christmas tree. He went “ above and beyond” and provided exceptional customer service!!! I have nothing but wonderful things to say about him, personally, and his store in general!!!! ”

“ I received excellent service from Armando at the Brampton north location. He was very professional, helpful and knowledgeable. I left reassured with the purchase of lights I made. ”

“ Service rep Muskan went totally out of her way to help me doing things I never would have thought of. She deserves a huge bonus. No one else could figure out how to help me but she did. Hopefully now I will receive a product that will work ”

“ This is for the trail bc location I would like to thank the manager Mariah for the professional service I was given In her store. She stepped in quickly and effectively in looking after my needs. ”

“ I shop at the RONA on Gardiners Road, Kingston which was formerly a Lowes. I was shopping for some deck chairs when I met the department head, Andy. He gave me an excellent price for the chairs and unpacked and helped load them into my car. He gave the BEST customer service I have received in a long time. I will definitely continue to shop at this store and always look for Andy. ”

“ If every store had a human “Bev” in every department, there would not be the lack of Customer Service that is so prevalent in so many industries. ”

“ All I can say is Thank You RONA for your great customer service, which is lacking in so many stores today. ”

“ Thankyou for your exceptional service Cindy! Cindy is an asset to RONA and works tirelessly to do her best for customers. ”

“ I have done other reviews for RONA as well because i feel that if a Customer Service RONA Employee goes over and beyond what their job description entails, then RONA should be notified about the performance of this employee. ”