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RONA Reviews

1.7 Rating 458 Reviews
B
Happiness Grade
B

Customer Service - Good

75.21%
Industry Average
Service rep Muskan went totally out of her way to help me doing things I never would have thought of. She deserves a huge bonus. No one else could figure out how to help me but she did. Hopefully now I will receive a product that will work
posted 3 weeks ago - Debbie Stein
This is for the trail bc location I would like to thank the manager Mariah for the professional service I was given In her store. She stepped in quickly and effectively in looking after my needs.
posted 1 month ago - Patricia Y
I shop at the RONA on Gardiners Road, Kingston which was formerly a Lowes. I was shopping for some deck chairs when I met the department head, Andy. He gave me an excellent price for the chairs and unpacked and helped load them into my car. He gave the BEST customer service I have received in a long time. I will definitely continue to shop at this store and always look for Andy.
posted 2 months ago - Jacqueline Miller
If every store had a human “Bev” in every department, there would not be the lack of Customer Service that is so prevalent in so many industries.
posted 2 months ago - Stephen and Carolyn Winch
All I can say is Thank You RONA for your great customer service, which is lacking in so many stores today.
posted 2 months ago - MJ Raymond
Thankyou for your exceptional service Cindy! Cindy is an asset to RONA and works tirelessly to do her best for customers.
posted 3 months ago - Doug and Joy
I have done other reviews for RONA as well because i feel that if a Customer Service RONA Employee goes over and beyond what their job description entails, then RONA should be notified about the performance of this employee.
posted 4 months ago - Carmela
Got direction from a fine man in the department to speak to manager/customer service.
posted 5 months ago - Nik Rasula
I would like to Thank RONA on behalf of my families : D’Angelo & Simonetta We have had the best customer service from Mr.
posted 6 months ago - D’Angelo - Simonetta Families
Hi there excellent service at your Brampton North store on Heartlake road.
posted 7 months ago - Theresa