RONA Reviews

Name: RONA
Rating: 1.75

1.8 Rating 509 Reviews

18 %

of reviewers recommend RONA

Company Reviews

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Metrics

1.8

Based on 509 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 33%
Accurate And Undamaged Orders	Greater than 57%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the Sechelt Rona Appliance Department we had a very knowledgeable and helpful experience with Laura in selecting three appliances. The availability for actual delivery took a while, but in the end the timing turned out well. Laureen was also very helpful. The fellows, Zeus and Alec, who delivered our laundry centre and new range couldn't have been more efficient, knowledgeable and polite. We will visit Sechelt Rona again, next time we're shopping for an appliance.”

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Posted 2 months ago

“This is for the trail bc location I would like to thank the manager Mariah for the professional service I was given In her store. She stepped in quickly and effectively in looking after my needs.”

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Posted 5 months ago

“Staff at Rona on Mapleview in Barrie was extremely patient and helpful — willing to resolve any issues and correct them to fulfil customer needs — mission accomplished! Thank you Lloyd for going the extra mile more than once. Arlene & John”

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Posted 1 year ago

“I bought my flooring at Rona Winston Churchill and Eglington. Beebe helped me. She was very knowledgeable. Very professional. Did all the calculations, and brought the flooring to the front of the store. She spent a lot of time with me. The floor is down, and looks beautiful. Thank you Beebe. So happy to have met you. Anita”

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Posted 2 years ago

“Gary at the Stockyards stores must be given a strong nod for being a superb help in our making a good purchase. He knew the products and guided us well. He had the order ready when we returned to the store at a prearranged time and saw it through to putting it in our vehicle. A very strong asset. What I will say is he did not get the sort of help he needed from other co-workers. I don't know why, except mediocrity is easy to find. I would go straight to him for our next purchase at Rona. TA.”

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Posted 3 years ago

RONA is rated 1.8 based on 509 reviews