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Roof Racks Galore Reviews

4.2 Rating 1,258 Reviews
80 %
of reviewers recommend Roof Racks Galore
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About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous
Anonymous  // 01/01/2019
Great customer service
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Posted 1 year ago
Easy to deal with
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Posted 1 year ago
Excellent service, great response time to an extra question I had and ensured delivery on time
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Posted 1 year ago
Excellent product and service.
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Posted 1 year ago
Great service, very quick and easy. Knowledgable staff too.
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Posted 1 year ago
Not happy, because I had to wait months to get my roof racks that I needed for work. 🤨
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Posted 1 year ago
Thanks for your feedback Soririos, We understand your frustration. The product listing page lists this item as out of stock and to contact customer service to check availability. Unfortunately, CRUZ is shipped directly to our warehouse from Spain. We receive a few CRUZ orders per year. Unfortunately, if your order was not in the last shipment it will likely be in the next one, which would be "months away". We apoplogise that this item is not in stock at the time of your order. Thanks for your understanding while we get this item out to you.
Posted 1 year ago
Product was great, as well as the customer service team!
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Posted 1 year ago
Terrible, website is so slow. take people's money then say no stock. Then blame it on 'technical clitch' will not be using nor recommending
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Posted 1 year ago
Good morning Geoff; Thanks for your feedback about our website speeds. I'm sorry we could not provide your products in a timely manner, due to what my team advised as a "technical glitch". I'm proud that my team was able to be upfront in communicating the item's out-of-stock status with you, the day following your order and then able to apply adjustments and refund to your order. We aim to have an industry-leading website (which it is) and up-to-date listings. If we covered 15 or so items and interacted with each product page more regularly, it may not require a customer transaction to flag an issue. Due to the tens of thousands of items we carry our web speed is slightly impacted and we occasionally do not encounter items with incorrect listings, daily. I do greatly apologise for the inconvenience and disappointment it has caused you. Thanks again for your review.
Posted 1 year ago
Easy process to order and received in a very timely manner
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Posted 1 year ago
These guys were excellent - even took the time to ring me when they were out of stock of an ordered item to advise that they had chased up their supplier and updated me as to the new estimated delivery date. I can definitely recommend them to future online buyers.
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Posted 1 year ago
Excellent service. Great communication. Product was carefully packaged and arrived in perfect condition.
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Posted 1 year ago
rang the info line and received great service
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Posted 1 year ago
Large order over $2000 on 18may now 1st June still waiting on a delivery. In this day and age very disappointed…
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Posted 1 year ago
Good customer service
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Posted 1 year ago
The only fault is they advertise free postage then after the order was placed I was informed there is an $80 postage fee from the roof rack manufacturer, they did offer to split the postage so It cost me another $40 I need the rack asap so I accepted their offer. Still waiting on the racks arrival.
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Posted 1 year ago
Fantastic product, great quality, well made. fantastic service, fast delivery.
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Posted 1 year ago
Good price, timely delivery
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Posted 1 year ago
Great service and gone out of their way to source older parts to fit my roof racks.
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Posted 1 year ago
I had my purchase in 2 days interstate. Tracking, SMS. Very pleased.
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Posted 1 year ago
Easy to order and right on time
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Posted 1 year ago
Roof Racks Galore is rated 4.2 based on 1,258 reviews