Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.24

4.2 Rating 1,266 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received very quickly and very good price”

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Posted 5 months ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 4 months ago

“Delivery was slow and some minor scratches on bar other wise ok”

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Posted 5 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 4 months ago

“Excellent customer service, excellent response times to emails, easy to browse website, great prices and great shipment tracking too. Whats not to like?”

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Posted 5 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you!

Posted 5 months ago

“The sales rep i spoke to is the most pleasent person I have encounted in a long time. I do not remember his name but I think he is from islander decent.”

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Posted 5 months ago

It's fantastic to know you enjoyed your time with our service.

Posted 5 months ago

“Refer to email sent to support”

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Posted 5 months ago

“Second set of roof rack we have purchased from Roof Racks Galore. Both times it has been very easy to get the order done and the deliveries are very fast. They have a great range and pricing is very competitive.”

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Posted 5 months ago

Thank you for taking the time to share your positive experiences. We're delighted to have met your expectations again

Posted 5 months ago

“great product,perfect fit will definitly shop again thanks”

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Posted 5 months ago

Thank you for your positive feedback!

Posted 5 months ago

“Not impressed so far. I live in Glen Innes in northern NSW. For some inexplicable reason your store initially decided to dispatch the order from Victoria. When I saw nothing was happening and emailed you it was decided to send it from Brisbane. Now it has gone south and is in Tamworth. I might get it 2 weeks after ordering it and 5 days after I need it. Not good enough really. You need to get your warehouse system much better organised.”

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Posted 5 months ago

“Flat Roof Rack fitted to our Ford Ranger 2015 yesterday by the staff at Hoppers Crossing. Was very impressed by the install and great service received on the day. Thanks guys”

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Posted 5 months ago

Thank you for your positive feedback!

Posted 5 months ago

“Fast delivery and competitive price. I ordered a wrong part (my fault not theirs) and I took it to the Castle Hill store and it was refunded without fuss. Staff were friendly, courteous and knowledgeable.”

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Posted 5 months ago

We're delighted to hear about your positive experience. Thank you for taking the time to share your feedback!

Posted 5 months ago

“Always great customer service everytime I deal with the staff!!”

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Posted 5 months ago

We're so happy to hear about your positive experiences with us!

Posted 5 months ago

“Price & product was good - delivery ok (that's about more Australia Post) but postage witching Perth for x2 small plastic end cap keys was pretty OTT - can't see why such items couldn't be put in an envelope & sent for 50c rather than nearly $10”

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Posted 5 months ago

Thanks for this insight, Chris! Well, look into improving this!

Posted 5 months ago

“Fast service, quality product”

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Posted 5 months ago

Thank you for your positive feedback!

Posted 5 months ago

“5 star, very efficient”

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Posted 5 months ago

We appreciate your kind words!

Posted 5 months ago

“Easy to order online, discriptive on what your purchasing and time frame it was delivered. Excellent 5 stars”

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Posted 5 months ago

Thank you for taking the time to share your positive experience!

Posted 5 months ago

“Aramex sent me a “no reply” email today saying that they delivered my parcel and left it in a safe place. Yet my partner was home all day and said no one called/knocked and there is no parcel anywhere to be found in our yard. I realise you are not the transport/delivery company but I am not sure which way to go to find a solution to this problem.”

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Posted 5 months ago

Hi Christopher! Thanks for speaking with me on the phone, glad you have you items!

Posted 5 months ago

“Recieved very quickly”

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Posted 5 months ago

Thank you for your positive feedback!

Posted 5 months ago

“Just go in store. Their online services is terrible on multiple accounts in my experience Their online channels are both disappointing. I could get one of the two required roof rack brackets for my car from them via eBay and the other from the website. I bought the eBay one for about $70 and went to the website to get the other one and realised that I could get them both for $100 - with 'free postage' on orders over $99. ....except it wouldn't give me free postage so I selected the $10, 1 day estimated courier delivery (both items were meant to be in stock for collection in the local Brisbane store) and figured it was too insignificant to cry over. I then went and requested a cancellation on the eBay order 15minutes after I placed the order - which roof racks galore refused the next day and sent out to me regardless - arriving a couple days later (Never mind - I'll just return it to the shop after the other ones arrive) Except that having ordered on the 15th July with 1 day delivery, and having the option for next day click and collect in Brisbane when I did, the direct order (on the $10 one day courier service) was dispatched from Perth and tracking on the 27th July shows it somewhere between Perth and Brisbane with a note form last week to say it was held up in Sydney for 48 hours. But no tracking update or scans since being picked up from Perth. So talk about a hassle just to get hardware to mount the actual racks, half the required brackets and legs (which came through in three different shipments from the eBay order) I'm sure that they will sort everything out in store when I drive the 20 mins to return the $70 eBay brackets, buy them back for $50 along with $50 for the other ones I need and ask for my $10 1 day postage to be refunded ...and that they give me a prepaid return label so I can send back whatever box arrives after it's finished it's winter sight seeing in Sydney.”

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Posted 5 months ago

Thanks for your review. You may have confused our policy and eBay policy/processes. We are unable to recall packages instantly. It can take 2-3 business days for a freight company to locate the package and return back to us. We are always happy to assist with a refund and return. I'm glad this is sorted for you.

Posted 5 months ago

“Really dissapointed with these Yakima roof racks. 50mm difference between the two aluminium bars ,rear bar extended to full limit just to fit my car. Strength has been compromised. I do not recommend to buy.”

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Posted 5 months ago

“The purchase was quick and easy the delivery was really quick but the key purchased doesn’t fit any of the locks”

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Posted 5 months ago

Thank you for your review Gary, we have sent you an email to assist with your issue.

Posted 5 months ago

Roof Racks Galore is rated 4.2 based on 1,266 reviews