Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.24

4.2 Rating 1,257 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods were ready when I was told, and the pickup was easy.”

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Posted 1 year ago

“Arrived very quickly considering I went for the free delivery. Happy with the price as well.”

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Posted 1 year ago

“Excellent service, communication and postage. Products arrived well packaged with no damage.”

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Posted 1 year ago

“Staff very helpfull. Took advantage of 20 percent sale. Ordered online on Tuesday and picked up on Thursday.”

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Posted 1 year ago

“Great customer service, they kept me informed about stock availability, and prompt dispatch of my order. Thankyou and well done”

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Posted 1 year ago

“Helpful staff's. They answer your phone queries politely.”

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Posted 1 year ago

“Fast delivery, easy process”

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Posted 1 year ago

“Fast delivery awesome service”

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Posted 1 year ago

“Good prices”

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Posted 1 year ago

“Good service.”

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Posted 1 year ago

“I ordered an item online because it was unavailable in store. The item showed as available online and the order went through. Then o received an email saying that the item would need to be ordered and it would be a 7-10 day wait. I initially chose RRG because of good experiences in the past and even paid a higher price than other sites. Very disappointed in this experience. I have now ordered from another supplier.”

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Posted 1 year ago

Thanks for your feedback Brendan, I looked into your order. The contact you received from my team would have been related to our ability to secure the item faster from our distributor than from the store that had it in stock in Adelaide. We have expressed your wait time to be 7-10 days (as a standard) to save you the future disappointment of courier delays beyond our control. Happy to hear you have been able to source the parts despite this and sorry that we could not dispatch your items in a more timely manner. Thanks for your understanding

Posted 1 year ago

“Pay $20 for next day delivery and still waiting Wednesday lunchtime Not delivered yet !!!”

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Posted 1 year ago

Hello Shayne, Thanks for your feedback. I'm also surprised this has not yet arrived. Your order was sent the next business day (Monday) with our fastest courier (Startrack). I'm sorry for the delay in getting this to you. I will continue to monitor this freight and hope it arrives today. Thanks for understanding that we have done our best to get this out to you as fast as possible and have been let down by, historically, our most efficient courier.

Posted 1 year ago

“Great service and quick delivery”

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Posted 1 year ago

“Quick delivery, item arrived in good condition. Web page was a bit fiddly on phone to order, but otherwise all good.”

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Posted 1 year ago

“Great service, great communication. Would highly recommend!”

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Posted 1 year ago

“Great to deal with fast post”

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Posted 1 year ago

“Lack of comms, slow delivery, wouldn’t try again.”

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Posted 1 year ago

Hello Sam; Sorry for the delay with your order. At around the time of your order we turned on a second distribution location. In the long term this will create considerable convenience for our customers. In the first week there were a couple of customers for whom delays were inadvertently caused. I can confirm delivery was attempted for your package already and it is being held at the Canberra depot for collection. Thanks again for your message and for your understanding.

Posted 1 year ago

“Top service!”

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Posted 1 year ago

“Ordered a product to be sent express delivery by startrack - said 1 day delivery - has taken 2 days so far and haven't even been sent a tracking number. I leave on holiday tomorrow, which is the reason I bought the product, but I won't be able to use it.”

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Posted 1 year ago

Hi Sarah, Thanks for your review. I have just been advised that one of my team members has already been on the phone with you. As you may have been informed your items, needed to be transferred from one of our stores to the warehouse, before dispatch and will be dispatched today. Sorry, we didn't get it out to you in a timely manner. Thanks again for your message.

Posted 1 year ago

“Excellent service and quick delivery time when coming interstate. Better price than competitors and free shipping :)”

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Posted 1 year ago

Roof Racks Galore is rated 4.2 based on 1,257 reviews