Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.24

4.2 Rating 1,265 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered with ease, delivered as ordered on time.”

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Posted 2 months ago

“Was easy to order on line.”

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Posted 2 months ago

“My order was processed and delivered very promptly”

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Posted 2 months ago

“Fast efficient service”

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Posted 2 months ago

“Took 10 days to be delivered. I was required to call 7 days after order to discover the item still was yet to be shipped. Was promised same day delivery following that and it still didn’t happen.”

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Posted 2 months ago

“Can't relly complain about this supplier EXCEPT that their choice of couriers id poor. I ordered a ladder rack (cost me all up $434) on Nov 3 and still have not got it. I'm chasing the courier atm of course. As I said RR Galore were OK to deal with but the courier used by them is expensive and unreliable. I wouldn't bother posting thid but you asked !!”

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Posted 2 months ago

“Did not send part until I complained I had not received it”

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Posted 2 months ago

“Great customer service, shipped the item to me within two days”

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Posted 2 months ago

“Dissapointing, I placed an order with Roofs Rack Galore becasue they said they had items in stock and would deliver in 2 business days. After placing the order and paying I was contacted by roof racks galore and told that if I did not pay extra costs to ship the items from separate warehouses then I would have to wait over a month for delivery. I cancelled the order and went elsewhere”

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Posted 2 months ago

“Item arrived quickly from Brisbane to Perth - Ordered Monday arrive Thursday using express post”

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Posted 2 months ago

“Fast service, order was correct”

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Posted 2 months ago

“Super fast delivery”

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Posted 2 months ago

“Received my roof racks. Very quick. Very reasonably priced”

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Posted 2 months ago

“free shipping and price is appropriate but said 1 day shipping and will take a lot longer but isnt an issue”

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Posted 2 months ago

“Hily recommend for frends”

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Posted 2 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 months ago

“Great product and delivery times”

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Posted 2 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 months ago

“Delivery options misleading. Communication poor”

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Posted 2 months ago

We appreciate your honesty. Your feedback is crucial, and we're dedicated to making the necessary changes for a better experience.

Posted 2 months ago

“I wish I could give zero stars. My experience with Roof Racks Galore has been nothing short of frustrating and unprofessional. I was promised immediate dispatch of my order upon purchase, only to face multiple delays. First, they said it would arrive within 7 days, then another 7 days. Here I am, a month later, still waiting. The items I ordered—a roof rack, installation kit, and gas can holder—were available at the time of purchase, yet they refused to send items separately. After all this waiting, I went to collect my order only to find just a single gas can holder. That’s it. No sign of my roof rack or installation kit, and I have not received any dispatch information on the remaining items. Emails show I was promised one thing by one person, only to be handed off to someone else. I spoke to Gabby, Caureen, Alexis, then was sent across two states for even worse customer service from Caleb in SA, only to end up back with Alexis. Four different people, and still no resolution. Promises were made and broken repeatedly, and it’s clear this company has no intention of following through. Save yourself the headache—go somewhere else. Roof Racks Galore is unreliable, lacks transparency, and does not value its customers.”

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Posted 2 months ago

Thanks for your feedback, Christopher. We're not sure how the communications to you were confusing, however will take this feedback onboard and hope to improve our processes, so that this doesn't occur in future.

Posted 2 months ago

“incredibly prompt delivery”

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Posted 2 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 months ago

“Quick postage, no complaints”

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Posted 2 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 2 months ago

Roof Racks Galore is rated 4.2 based on 1,265 reviews