Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,232 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order had a system based error which was not picked up, as no Aus stock, no auto order was placed on Sweden and no eeror status generated so someone at RG could fix it. Error was only picked up when I queried the status of my order after 2 weeks, to be told effectively nothing had been done with my order. I left some slack as it was over Xmas/New Year. So no tracking of my order until I queried, and no apology once fixed.”

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Posted 10 months ago

We're sorry to hear about your experience. Your feedback is valuable, and we're committed to making necessary improvements.

Posted 10 months ago

“Purchased the roof racks on Tuesday afternoon. Package arrived lunchtime Thursday. That’s great service!”

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Posted 10 months ago

“Quality product and fast shipping.”

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Posted 10 months ago

“Outstanding service using the online chat and product arrived quickly and exactly as requested.”

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Posted 10 months ago

“It has been a pleasure dealing with Roof Racks Galore. Nothing has been a problem, couldn't have been more helpful, especially when I needed to ring them. Order dispatched expediently. Highly recommended.”

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Posted 10 months ago

“pruchase off web site in November, delivery 2 weeks? finaly recieved January 22. If you can't make delivery on time because you have no stock change delivery time. or remove from Webb site. Or just lie at time of Sale”

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Posted 10 months ago

Thank you for bringing this to our attention. We apologize for any inconvenience and are actively addressing the issues you've raised.

Posted 10 months ago

“Prompt service, justa pitty the address was wrong on the order (not their fault) but they looked into it very quickly.”

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Posted 10 months ago

“Good to deal with, fast and reliable”

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Posted 10 months ago

“My experience was terrible. I ordered an item that your website stated as 'in stock' and paid for express delivery due to the urgency of needing the item only to find out it was an item that needed to be ordered in and typical time frames were 7 to 10 days. An item I was expecting to receive in a few days took nearly a month. If an item is not in the warehouse ready to ship it should not be noted as 'in stock'”

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Posted 10 months ago

Apologies for falling short of your expectations. We appreciate your input and are taking steps to ensure a better experience in the future.

Posted 10 months ago

“The Person who helped me was sooo and super nice!! Please give her a raise!!”

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Posted 10 months ago

“Great service. Delivery time as expected at time of purchase.”

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Posted 10 months ago

“Delivered in record time, after making the phone call to roof racks online office to confirm correct rail end caps were ordered. Disappointed to find that after $114 spent on these caps, the don’t suit the rails purchased from your company last & now I’ve got to try & modify to make fit, could say very disappointed with this online order. Thanks Tracey’s husband Mick Newman 0488989055”

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Posted 10 months ago

We're sorry your experience didn't meet expectations. Your feedback is valuable, and we're working to improve.

Posted 10 months ago

“Mate what awesome delivery 2.5 days Will have them fitted in a couple of days”

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Posted 10 months ago

“You’re rack is great but you need to change your transport systems the fright price was ridiculous”

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Posted 10 months ago

“Excellent prompt service . Kept up to date with delivery process and arrived when they said. Thankyou”

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Posted 10 months ago

“Super quick delivery and exactly as ordered”

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Posted 10 months ago

“Still waiting”

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Posted 10 months ago

We're sorry to hear about your less-than-ideal experience. This delivery took far longer than what we would typically expect. I hope you are enjoying your item . Your feedback guides our ongoing efforts to enhance our services.

Posted 10 months ago

“1st of all you got my name wrong and 2nd you have not deliver to the right address”

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Posted 10 months ago

We value your feedback and apologize for any frustration caused. Rest assured, we're using your insights to refine our services.

Posted 10 months ago

“Easy transaction. Bought online at very competitive price, and delivered within 2 days.”

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Posted 10 months ago

“The transaction with you was fine but your choice of courier soured the whole experience. Their website says it’s on track for delivery for Monday (yesterday) but the tracking details show it still in Queensland and it’s impossible to talk to a person there.”

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Posted 10 months ago

Apologies for falling short of your expectations. We appreciate your input and are taking steps to ensure a better experience in the future.

Posted 10 months ago

Roof Racks Galore is rated 4.3 based on 1,232 reviews