Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,234 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price on a roof rack for my BMW X5 - customer service was helpful with getting the right fittings. Delivery was quick as well.”

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Posted 1 year ago

“Very quick arrival of goods”

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Posted 1 year ago

“Item not yet received. No response from customer service to my several chat and email queries regarding the applicability of discount code "BLACK20" to the item purchased. A simple 'yes' or 'no' is not hard to say, surely? Not impressed.”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 10 months ago

“Great service”

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Posted 1 year ago

“Has taken beyond to long for delivery with no correspondence, extremely poor”

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Posted 1 year ago

We're sorry to hear about your less-than-ideal experience. Your feedback guides our ongoing efforts to enhance our services.

Posted 10 months ago

“Good products, speedy shipping.”

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Posted 1 year ago

“Awesome service. Quick delivery. Very pleased with my dealings with Roof Racks Galore”

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Posted 1 year ago

“Excellent website. Easy to find a selection of products which fit my vehicle, choose what I needed and then place my order. I wanted to remove just 1/4 of a star from my 5 star review, but could only go down to 4. This is for two reasons: Firstly, standard shipping, although free on my order, took longer than expected. I ordered late on a Monday evening, shipment was delivered following Tuesday mid-day. Invoice stated "Estimated delivered Time: 1 day(s)" from Couriers Please. RRG Website says "expected 1-7 days" Secondly, the black plastic wrapping isn't recyclable, which is a problem. More landfill. The products were already packaged by the manufacturer in cardboard boxes. I still recommend RRG to friends and colleagues.”

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Posted 1 year ago

“I placed my order on 29/11/23. After I sent an inquiry as to when I would be advised when ready I was told there was a 6 to 8 week wait for part of that order. After making inquiries with other companies, I found the stock I want at a cheaper Price!!! Trying to phone is impossible. MB”

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Posted 1 year ago

Hi Michael! Were sorry to hear of the wait time! But glad you were able to get some roof rack for the summer season!

Posted 10 months ago

“The website shows items are in stock but they aren’t. 7-10day delay on shipping even though they offer an express service at the check out. I have two separate orders that I’m awaiting shipping details for. I was told one would be sent today. A frustrating process.”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 10 months ago

“Easy and well priced. The staff were also very helpful.”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I ordered something online. It hasn’t arrived yet Maybe sending me follow up emails for a review would be better once I’ve got what I ordered”

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Posted 1 year ago

We appreciate your feedback and apologize for any inconvenience. We're committed to improving and value your insights.

Posted 10 months ago

“Item is still not shipped and haven't received confirmation but money has been removed from my account”

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Posted 1 year ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 10 months ago

“Very helpful team.”

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Posted 1 year ago

“The purchasing process was quick and smooth. As far as the product goes I haven't received it yet so can't comment.”

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Posted 1 year ago

“Great Service”

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Posted 1 year ago

“Easy click and collect, unfortunately the part I bought had been used and fitted to someone else's vehicle as it has marks and scratches from bolts and rub marks from a poor fitment, as well as paint missing from the bracket. Not bad for new in the box!”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted. I have sent you an email.

Posted 10 months ago

“Done 4 orders in the last 2 week with them and the service was awesome. The products are great quality at an ever greater price.”

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Posted 1 year ago

“As advertised! Great communication. Arrived promptly.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,234 reviews