Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,233 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

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“Very easy to get our order online”

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Posted 1 year ago

Thanks for your great feedback Habib!

Posted 10 months ago

“The order and delivery of the Thule foot clamp was quick and easy, however nowhere does it state that it’s not a complete kit needed. I’ve had to now order an additional “kit 1” part that wasn’t included. It doesn’t state anywhere that there are two separate parts to the foot &clamp to mount it.”

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Posted 1 year ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 10 months ago

“Ordered Saturday arvo and delivered Monday morning.”

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Posted 1 year ago

Amazing! Glad to hear you had a great experience with us!

Posted 10 months ago

“Great service,easy to deal with and prompt postage.”

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Posted 1 year ago

Thanks for your feedback Shane!

Posted 10 months ago

“Immediate acknowledgment of order and delivery interstate within 3 days”

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Posted 1 year ago

Glad your order was so prompt!

Posted 10 months ago

“Great Product - shelf for rear of Landcruiser 200 Series”

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Posted 1 year ago

Glad to hear you've receieved such a great product Graham!

Posted 10 months ago

“The staff are polite and friendly. Poorly organised and disjointed business. Delivery is a whole other problem area. Lack of communication and accuracy when it comes to what is in stock and where it can be accessed from. Contradictions within communications.”

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Posted 1 year ago

We value your feedback and apologize for any frustration caused. Rest assured, we're using your insights to refine our services.

Posted 10 months ago

“Great bike rack for a quick day trip and ride. Light weight and easy to use and leave in the car while riding the trails”

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Posted 1 year ago

Glad you can get out on the weekend with your bike with ease!

Posted 10 months ago

“Good price but very slow delivery. Ordered on 30th November. Invoice indicated a 2 day delivery. Advised that it was not picked-up by courier until the 6th December and now advised it is not being delivered until 13th December. I know it's Xmas - perhaps you should let people know what to expect. I was concerned what I ordered had gone astray.”

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Posted 1 year ago

We regret that your experience wasn't as expected. Your feedback guides our efforts to provide a better service.

Posted 10 months ago

“huge lack of communications from this company”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 10 months ago

“The lads in the Miranda store were very friendly, informative and generous with their time. I would have liked to purchase in-store but they didn't have stock so I ordered online.”

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Posted 1 year ago

Glad you had such a great experience in store! Glad to hear your order got to you seemlessly

Posted 10 months ago

“Get service and fast delivery. Have bought from these guys multiple times within a couple of months, can’t fault their work.”

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Posted 1 year ago

Thanks for being a repeat customer Thanh!

Posted 10 months ago

“Easy to deal with. Easy to navigate site and fast delivery.”

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Posted 1 year ago

Thanks fo ryour positive feedback Debbie!

Posted 10 months ago

“Service was good but I did clearly ordered for a black colour roof rack and I went to pickup the racks, which take me 30 min to drive. I got the racks and I never thought to check the content and when I got home, surprise that the colour I ordered didn't match, it was silver.”

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Posted 1 year ago

We appreciate your honest feedback. We'll use it as an opportunity to learn and enhance our services.

Posted 10 months ago

“My order was shipped one week later and the total delivery is delayed by 2 weeks.”

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Posted 1 year ago

We apologize for any frustration you've encountered. Rest assured, we're taking steps to address the concerns you've highlighted.

Posted 10 months ago

“Service was great. Stuff was very helpful.”

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Posted 1 year ago

Thanks for a great review Katsuhiko!

Posted 10 months ago

“Easy ordering and great range. However, no email/sms to confirm whether click and collect was ready when transferring to local store.”

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Posted 1 year ago

Thank you for sharing your concerns. We're committed to addressing them and ensuring a better experience in the future.

Posted 10 months ago

“Ordered my racks online. Drove 400km to collect, only to be told they are in Brisbane in transit. I purchased via click and collect, told they were in stock and very disappointed I wasted my time”

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Posted 1 year ago

Apologies for falling short of your expectations. We appreciate your input and are taking steps to ensure a better experience in the future.

Posted 10 months ago

“Ordered click&collect. Said next business day. Went there next business day said not ready.”

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Posted 1 year ago

We value your feedback and apologize for any frustration caused. Rest assured, we're using your insights to refine our services.

Posted 10 months ago

“Thank you Extremely helpful”

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Posted 1 year ago

No, Thank you Najaf! Hope you enjoy your items!

Posted 10 months ago

Roof Racks Galore is rated 4.3 based on 1,233 reviews