Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,230 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery with correct order”

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Posted 5 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 5 months ago

“Quick delivery, product as described.”

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Posted 5 months ago

Thank you for your positive feedback!

Posted 5 months ago

“At this stage I can only comment on the delivery timing, so the feedback isnt positive. Ordered Thursday afternoon and its now next Wednesday and it might be delivered today. I live half an hour from the closest store and expected a few days turn around. I dont need it urgently and its not a big issue, just feels out of order waiting nearly a week for something in the same town. Something to consider thats all”

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Posted 5 months ago

Hi Mark! Thank you for your feedback! We can see this has been delivered now.

Posted 5 months ago

“Fit well and easy to install”

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Posted 5 months ago

Thank you for choosing us, and we look forward to serving you again in the future

Posted 5 months ago

“I post an honest 1-star review on 7 June 2024 and got email advice it was posted. Yet 10-days later it still does show. I have also been told by the company that the Customer Feedback shows almost instantly. To me this raises concerns for the integrity of the system. The initial review related to the purchase of an item in which they said had free postage. Then after the sale they reneged on the free postage and tried applying a $68 cost. They are still advertising the item with free postage, I believe this is Bait Advertising - "an advertising practice, now illegal in Australia, in which attractive, low-priced goods, few or any of which are actually in stock, are advertised to attract purchasers to a store or selling place" (Google).”

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Posted 5 months ago

Thanks for your reviews. We allow all reviews to be shown and try and rectify all circumstances to the best of our ability. As mentioned previously, we reached out in this circumstance as a last resort and tried to work with you in coming to a resolution. We hope you understand.

Posted 5 months ago

“WAS VERY HELPFUL FINDING WHAT I NEEDED . WILL BE USING AGAIN .”

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Posted 5 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 5 months ago

“Knew what they were talking about very helpful”

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Posted 5 months ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority!

Posted 5 months ago

“Service and advice was first rate. I needed guidance about best option for roof racks for my car; information offered was appropriate and the price very reasonable, including installation which was on time and efficient.”

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Posted 6 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 5 months ago

“Easy to deal with and kept in the loop at all times”

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Posted 6 months ago

We're grateful for your positive feedback!

Posted 5 months ago

“Very quick delivery and it was easy to use filter to find racks for my car.”

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Posted 6 months ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 5 months ago

Author didn't leave any comments.

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Posted 6 months ago

Thank you for your positive feedback!

Posted 5 months ago

“As always, perfect! Won’t shop anywhere else. In store staff are great and postage is always fast.”

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Posted 6 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 5 months ago

“Good speedy delivery time”

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Posted 6 months ago

Thank you for your positive feedback!

Posted 5 months ago

“I ordered the item on Wednesday and paid for overnight delivery. I live 90km from Adelaide CBD and going on previous experience, overnight means the day after "next day delivery". It did not arrive on Friday. Tracking indicated that it was in transit - last report 18:20. It is a public holiday on Monday so earliest will be Tuesday I hope. This is maybe a criticism of the delivery company and not the supply company. As I haven't recieved the item yet, I can't comment on the quality of the product”

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Posted 6 months ago

Sorry to hear this happened with your order! We have passed your feedback along!

Posted 5 months ago

“Great to deal with and good communication and prompt delivery”

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Posted 6 months ago

Thank you for your positive feedback!

Posted 5 months ago

“Shopped on line, competitive price, goods arrived in quick time and perfect fit of roof bars - functional and look great.”

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Posted 6 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 5 months ago

“We ordered and paid for a product with free deliver and 7-10 days delivery. The next day we received an email to say the delivery would be 3-4 weeks and the freight will cost them $136 and we would have to pay half or change to click and collect. We suggested we could click and collect and incur the time and fuel cost (100kms round trip) but asked if they would compensate us with a discount or store credit for the value we are saving them. They refused. This is unconscionable business practise and we will never use them again.”

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Posted 6 months ago

Thanks for your feedback Timothy, we understand it can be incredibly frustrating. We only reach out in times like this as a last resort and try every other avenue before having to reach out to you with this news.

Posted 5 months ago

“Excellent pricing and unbelieviably quick (free!) shipping. Highly recommended.”

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Posted 6 months ago

We're so happy to hear you had a positive experience. Your satisfaction is our top priority, and we appreciate your support!

Posted 5 months ago

“Great service, pricing was good. They were spot on with the delivery, very quick and on time.”

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Posted 6 months ago

Thank you for your positive feedback! We're thrilled to hear you had a great experience with us.

Posted 5 months ago

“Roof Racks Galore has a wide variety of products at competitive pricing, including specialized ones for the 4x4 and cycling enthusiasts.”

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Posted 6 months ago

We're grateful for your positive feedback!

Posted 6 months ago

Roof Racks Galore is rated 4.3 based on 1,230 reviews