Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,232 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

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“Easy to order and very fast delivery”

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Posted 8 months ago

Thanks for giving us your insight Roy!

Posted 8 months ago

“Good service, fast delivery”

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Posted 8 months ago

Thanks for your Review Glenn!

Posted 8 months ago

“Easy to purchase and super speedy delivery. Highly recommend”

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Posted 8 months ago

We appreciate your kind words! It's fantastic to know you enjoyed your time with our service.

Posted 8 months ago

“Two days from order to delivery received. Item exactly what I wanted and is awesome.”

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Posted 8 months ago

Thank you for taking the time to share your positive experience.

Posted 8 months ago

“Fast delivery”

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Posted 8 months ago

We're so happy to hear you had a positive experience.

Posted 8 months ago

“Through no fault of Roof Racks Galore i ordered a wrong part. Their service and delivery could not be faulted”

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Posted 8 months ago

Thank you for your insight Marc!

Posted 8 months ago

“I hope the products are okay. This rating is for the delivery service. Star track provide no indication that the parcel is about to arrive. Then, if no one is home, it doesn't get dropped off at the nearest Auspost....it gets taken back to the airport and I had to call them to reschedule. Which was 4 days later! And there's no guarantee that I'll get it on that day either, because they don't provide any ETA other than the 8hr, 9-5 window. So unbelievably poor given the automated notifications that other couriers provide.”

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Posted 8 months ago

We are sorry you had this experience with the courier Dan, we understand this must have been very frustrating. We're glad to see your items have been delivered.

Posted 8 months ago

“Super fast service, great value, good customer service.”

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Posted 8 months ago

Thank you for your glowing review! We're thrilled to have exceeded your expectations.

Posted 8 months ago

“Excellent advice and support. Couldn't have helped more.”

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Posted 8 months ago

Thanks for leaving us a great review Ian! Hope you enjoy your items!

Posted 8 months ago

“I'm not one to usually leave reviews but this company has been amazing to purchase from! Quick to reply to messages, quick to post & quick to recieve! The roof rack fits perfectly & easily to my vehicle!”

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Posted 8 months ago

We can't thank you enough for taking the time to share your positive feedback!

Posted 8 months ago

“I ordered a childs bike seat (Thule Yepp 2 Maxi Black) from this company on sale for $239.20. They advertised Free Shipping with 3 day delivery to Sydney metro. The next day I recieved an email saying that the product is out of stock and will take 2 weeks to deliver AND (this is the kicker)... "your order has come through to us as an “Additional Freight” query in which we have been quoted $73 to have your order shipped. This quote does unfortunately exceed our capacity to offer free shipping in this instance.This cost is reflective of your order being sent from our Queensland warehouse. If you do wish to have your items sent, we will need to request a $73 freight charge from your end." I honestly thought it was a joke initially but they are serious. They take orders advertising free freight and then contact you after asking for money to recieve your order. If it's not a scam it's very close to one. Buyer beware!”

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Posted 8 months ago

We understand your frustration, Brett! We try to be as flexible and accommodating as possible. Reaching out with an additional freight request is not something we do lightly and take customer service very seriously. We hope to have this improved as soon as possible.

Posted 8 months ago

“Very pleased with the service and delivery of a few items I order for my Yakima bike carrier. Thanks guys!!”

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Posted 8 months ago

Thank you for choosing us, and we look forward to serving you again in the future

Posted 8 months ago

“Excellent service great price prompt delivery. Caleb in customer service was so helpful in finding stock available interstate and organising fast shipment. Thanks”

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Posted 8 months ago

Thank you for taking the time to share your positive experience. We think Caleb is great too!

Posted 8 months ago

“Decent price, bets available, and very good with the delivery and notifications”

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Posted 8 months ago

We can't thank you enough for taking the time to share your positive feedback.

Posted 8 months ago

“Super quick and great communication”

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Posted 8 months ago

Thanks for your kind words Zak!

Posted 8 months ago

“Amazing service”

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Posted 8 months ago

Thank you for your positive feedback!

Posted 8 months ago

“I cant say much about the product as I haven't received it yet but your delivery times are ridiculous. Iv ordered products from interstate after ordering my rack and they have turned up, hoping the product quality makes up for this.”

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Posted 8 months ago

Thanks for your feedback Matt! Were sorry you had this experience with the courier, we have passed this feedback along and hope you try us again in future!

Posted 8 months ago

“One phone call and I got the advice I needed I then ordered online and my parcel was derecieved very quickly”

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Posted 8 months ago

We're overjoyed to hear that you had a great time with us. Customer satisfaction is at the heart of everything we do, and we're thrilled that we hit the mark for you. Thank you for choosing us, and we can't wait to see you again

Posted 8 months ago

“Awesome service and price - highly recommended”

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Posted 8 months ago

We look forward to welcoming you back soon! Your positive review has made our day!

Posted 8 months ago

“Great to deal with and had in stock what I needed. Great service and will defiantly use them again.”

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Posted 8 months ago

We're thrilled to receive your kind words. Your satisfaction is our ultimate goal, and we're glad to have achieved that with you.

Posted 8 months ago

Roof Racks Galore is rated 4.3 based on 1,232 reviews