Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.24

4.2 Rating 1,258 Reviews

80 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“really fast delivery and value for money compared with other companies”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Well priced, extremely fast delivery, easy to use”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“They have a vast array of accessories for the yakima range of bike racks and their pricing was very competitive.”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Huge range of stock and super quick delivery, love it.”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Good service”

Helpful Report

Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Excellent service ordered on line and delivery time was awesome”

Helpful Report

Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Item was easy to order and the price was competitive. Excellent quality safety cargo webbing.”

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Posted 1 year ago

“Quick delivery , great quality ,easy to identify & order”

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Posted 1 year ago

Thanks for your review, Peter.

Posted 1 year ago

“Great products good prices and quickly sent. Highly recommended.”

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Posted 1 year ago

Thanks for your review and recommendation, Ian.

Posted 1 year ago

“Great product, fast delivery and excellent communication Thanks heaps”

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Posted 1 year ago

Thanks for your review, Peter. We aim to deliver great products efficiently.

Posted 1 year ago

“I ordered a couple of replacement keys for a Yakima bike rack. As it was such a small order, I loved that I could choose a letter delivery at not cost, rather than being charged $10 or more for shipping”

Helpful Report

Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Great communication.”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“No problems and quick on the delivery”

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Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“Missing rubber footing on 1 out of 4 rhino rack vortex legs Was not checked before shipping Also was left loose it box with no padding so it moved around during transit Asked for missing item to be sent express - it was not Missed out on using them for planned weekend trip and couldn’t use sky box Not a good experience”

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Posted 1 year ago

Thanks for your feedback Sean, I have taken it on board and taken action to avoid future disappointment. I have reviewed with the warehouse team that any items that are noticed to have been re-packaged be brought to me personally for comparison to parts lists. Unfortunately, this won't correct incorrectly packaged parts from the manufacturer, that does also happen. It is my understanding that my team has sorted the replacement parts for you already, I hope this resolution was satisfactory and timely. Thanks for your understanding that mistakes happen and I apologise for the inconvenience this has caused.

Posted 1 year ago

“Great service”

Helpful Report

Posted 1 year ago

Thanks for your feedback... we aim for all of our customers to have a similar experience.

Posted 1 year ago

“I paid for express shipping on sunday, it said 24 hours. I still have not received my package.”

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Posted 1 year ago

Hello Brandon, We are aware that our listed shipping times aren't dynamically accurate on weekends and public holidays, such as this past weekend. I can see that your items are on for delivery today, I hope they arrive to you today and that the inconvenience caused by our local holiday in QLD is not significant. I do apologise that our system does not have the controls to make this experience better and appreciate your feedback and understanding.

Posted 1 year ago

“Competitive prices and great in store advice. Ordering online was easy and quick.”

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Posted 1 year ago

Thanks very much for your feedback. We aim to have competitive prices and great service.

Posted 1 year ago

“Online ordering is easy, keeps me updated on the parcel where abouts.”

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Posted 1 year ago

Thanks for your feedback and for taking the time to use provided tracking details. We endeavour to get your items to you efficiently.

Posted 1 year ago

“Ordered a bike rack on Monday, expected a 9 day wait and received my purchase 2 days later. Good price and amazing delivery service.”

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Posted 1 year ago

We often overstate wait times so that we limit disappointment... this often creates a group of pleasantly surprised customers. Thanks for your feedback.

Posted 1 year ago

“Online… ordering roof racks from website was very quick and straight forward…easy 5 stars Customer service upon collection was extremely poor. Both service guys appeared to be completely disinterested, tired, depressed. Did a work colleague of theirs die recently? That was their interest and energy level.”

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Posted 1 year ago

Thanks for your feedback Rebekah. I'm glad your experience with our online system was positive. Further to this, I'm sorry your in-store experience wasn't the same. I have raised this with our area manager so that he can address this at that location. It is our goal to deliver your online experience across the whole business, I'm thankful for you taking the time to help us develop our operations. Thanks again for your feedback and sorry for your experience.

Posted 1 year ago

Roof Racks Galore is rated 4.2 based on 1,258 reviews