Roof Racks Galore Reviews

Name: Roof Racks Galore
Address: Po Box 5106, Brendale, Queensland
Rating: 4.26

4.3 Rating 1,236 Reviews

81 %

of reviewers recommend Roof Racks Galore

About Roof Racks Galore:

Roof Racks Galore, established in 1989, is the leading specialist in roof rack solutions for automotive enthusiasts and adventurers. With a diverse range of high-quality products, our passionate team is dedicated to helping customers find the perfect fit for their vehicles. As experts in the field, we not only provide exceptional customer service, but also offer professional advice and installation. We prioritise safety, functionality, and design to ensure that our customers can confidently pursue their outdoor adventures. Partnering with renowned brands, Roof Racks Galore guarantees the perfect combination of reliability and style for all your travel needs.

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Anonymous

Anonymous // 01/01/2019

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“They are very helpful!”

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Posted 1 year ago

“Very helpful staff”

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Posted 1 year ago

“Good price, fast delivery, good communication with tracking.”

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Posted 1 year ago

“Item arrived quickly a day as described.”

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Posted 1 year ago

“Very helpful and polite customer service. Thule product is excellent and delivered on time. Can't fault them.”

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Posted 1 year ago

“Positive transaction. Online navigation and ordering were easy, clear and accurate communication from the team until collection which was assisted by friendly and helpful staff. Well done.”

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Posted 1 year ago

“Part should have been in store to save freight. Freight cost more than part”

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Posted 1 year ago

We can understand it can be frustrating to get your hands on a very popular product! Glad to see this has made its way to you! Enjoy your Darche Rtt Slide Plate&bolt

Posted 10 months ago

“Excellent service and delivery”

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Posted 1 year ago

“great product and quick delivery”

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Posted 1 year ago

“Purchased roof racks, only to be told a day later that the racks were not in stock and they wools be another 3-4 months before I could receive my item. After waiting nearly an entire business day for a response, I had to call and see if a different colour of the same racks were in stock, like the website said, I found out they were also not in stock. I wouldn’t have bought them in the first place if I knew none of the products I wanted were in stock.”

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Posted 1 year ago

Hi Tom, Our sincere apologies for the disappointment caused. Transparency is important at Roof Racks Galore, and therefore for any out-of-stock items we do prompt customers to 'Contact Support For Availability' as per the listing descriptions - to avoid any disappointment prior to orders being placed. We apologise as we were unable to improve this experience for you however, and we will take this into consideration for future reference. Thank you for your feedback.

Posted 1 year ago

“The roof racks are still in transit,the service so far has been. Really good.”

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Posted 1 year ago

“The site is great. Very user friendly, informative & clean however I did get lost on my way to stumbled through the click & collect process. I placed my order around 9pm & I would like to collect around 9am…next day. I will write another review after i receive my roof rack & hook it onto my suv.”

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Posted 1 year ago

“I called up the Cannington store to check stock locally before buying online. The employee obviously lacked knowledge regarding the product which they said they couldn't find in stock (despite the Osborne Park store indicating later that they actually did have stock). They were very unhelpful and unenthusiastic. When asked if the item was sold in pairs or individually, I was informed that they were individual so I purchased four online. When they arrived, they were in pairs so I've paid twice what I should have.”

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Posted 1 year ago

Hi Aaron, Thank you for your feedback. Our sincere apologies for the inconvenience with your order. We will endeavor to offer more training where required for our teams, so that we can provide you with a more pleasant experience with us in the future. We're happy to organise a return for the extra items if you wish. Please contact our web team at webstore@roofracksgalore.com.au if needed, so that we can sort this out for you. Thanks again for your feedback.

Posted 1 year ago

“Great support over the phone to help with selecting the right rack”

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Posted 1 year ago

“Quick delivery and high quality product at a reasonable price”

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Posted 1 year ago

“Still have not received $400 worth of purchases?”

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Posted 1 year ago

Thanks for your Feedback Els! It seems your items were quickly dispatched after it was placed. I hope you are enjoying your Yakima set up!

Posted 10 months ago

“Purchase a Cruz rack, easy to order, install and works very well and great value for money.”

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Posted 1 year ago

“Very efficient ordering and collection process. Highly recommended!”

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Posted 1 year ago

“Good fast delivery and items as described.”

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Posted 1 year ago

Roof Racks Galore is rated 4.3 based on 1,236 reviews