Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.26

4.3 Rating 2,437 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Goods arrived in timely fashion. All present and correct. Products were well packaged and when assembled as expected! Would look to go back if and when!”

Helpful Report

Posted 3 years ago

Great news, thank you for your review. I hope you are pleased with your Bloc High Sleeper with Desk. Best wishes, RTG

Posted 3 years ago

“The furniture is great when everything goes well. 2 beds ordered for my twins, one arrived and looked great. A component of the other part arrived late and then we discovered parts of the bed were damaged. Wrong part sent out, had to wait for another replacement. Barrel nut that had arrived damaged had to be replaced. Judge a company on how it deals with problems- this one is lacking. Nearly 3 weeks from the order and my daughter is still sleeping in the trundle part of the bed while we wait for a barrel nut. I do hope this review is published.”

Helpful Report

Posted 3 years ago

We are sorry to hear of your experience, this is a very unfortunate set of circumstances. I can see that the service team have responded to you and rectified any damages or incorrectly received items as quickly as possible and the nut required is on its way to you now. We do welcome all comments from customers to help us improve going forward. Thank you for your review and best wishes, RTG

Posted 3 years ago

“It’s a great bunk bed and my son loves it.”

Helpful Report

Posted 3 years ago

The Jubilee Bunk Bed in Midnight Blue with Trundle is a great bunk bed, we are pleased to hear your son is happy with his new bed. Best wishes, RTG

Posted 3 years ago

“We purchased a bed and mattress for my daughters birthday from Room to Grow and wanted to say how pleased we were with their customer service. I accidentally purchased the wrong sized mattress for the bed and the team called me to let me know and asked if my mistake was intentional and changed to order for the correct sized mattress. This extra step and thoughtfulness saved me from a very unhappy birthday girl for which I am very grateful! Very pleased with the final product too.”

Helpful Report

Posted 3 years ago

Thank you for your lovely review. Great to hear the team double checked on your order and helped to make the birthday as good as possible. Best wishes, RTG

Posted 3 years ago

“Really happy with the midi sleeper we ordered. Good price and lovely product. Would have liked a little more communication, especially as our item was out of stock but we only found that out when we called to enquire when delivery would be. Would recommend :-)”

Helpful Report

Posted 3 years ago

Apologies you did not receive an update on your order, but it is good to hear you are pleased with it now it has arrived. Best wishes, RTG

Posted 3 years ago

“Really pleased with this midsleeper bloc bed. Well made and sturdy. Delivery was all fine and I was notified the day before. Would buy from Room to Grow again. A very happy customer.”

Helpful Report

Posted 3 years ago

Thank you for letting us know you are pleased with your Bloc Mid Sleeper bed. Best wishes, RTG

Posted 3 years ago

“Overall the Hudson mid-sleeper is fine and our little boy loves it but we were a little disappointed at some of the fittings. The screw covers provided didn’t fit over the low screw heads that are now quite visible and aesthetically don’t look great. Also, there is a screw at the top of the ladder that won’t go in as there is no pre-drilled hole so this doesn’t look great either.”

Helpful Report

Posted 3 years ago

We are sorry to hear you are not entirely satisfied with your order. The support team will be in contact to see if there is anything they can do to help rectify this. Best wishes, RTG

Posted 3 years ago

“I am very happy with the companys service. I bought a highsleeper desk and sleeper sofa combo. This product is very good quality and easy to build. It comes with good instruction booklets. My child is very happy with the new room!”

Helpful Report

Posted 3 years ago

Thank you for sending the pictures, the Urban Grey High Sleeper 1 looks fantastic in the room. We love to hear that both parent and child are pleased with the product. Best wishes, RTG

Posted 3 years ago

“Sadly a piece of the bed was damaged, but the customer service team were amazing and quickly sent out a new piece”

Helpful Report

Posted 3 years ago

We are glad the service team could help you with your damaged part so quickly. Hope you enjoy the new bed. Best wishes, RTG

Posted 3 years ago

“Delivery was faster then stated which was welcomed”

Helpful Report

Posted 3 years ago

Thank you, great to hear the delivery arrived with you quickly. Best wishes, RTG

Posted 3 years ago

“Bought this wardrobe as part of a set for my son’s room. It’s very big, we didn’t give that credit, which overwhelmes his room a bit, but that’s our mistake. What is missing is the option for more boards on the shelving side and ideally a couple draws for socks/pants. But apart from that it’s roomy and holds lots of clothes and looks the part.”

Helpful Report

Posted 3 years ago

Thank you for leaving your review, all comments are welcomed. Best wishes, RTG

Posted 3 years ago

“I purchased a high bed for my Granddaughter and she is delighted with it. We had decided to purchase from Room to Grow as my Grandson has the mid sleeper and we were impressed with the quality. The site was easy to navigate, the selection and paint were easy, as were ensuring the delivery went to an address over than mine. The bed was delivered within the promised time frame and my son said it was easy to assemble. I would recommend.”

Helpful Report

Posted 3 years ago

It is always great for us to hear that both you and your granddaughter are pleased with the Bloc High Sleeper. It is a fantastic bed with oodles of under bed space for making a den, a chill out area, adding furniture or just space for playing. Thank you for your review, RTG

Posted 3 years ago

“My 6 year old daughter loves her new bed. A little tricky to assemble and very time consuming but overall very happy, good quality would highly recommend”

Helpful Report

Posted 3 years ago

We hope your little girl enjoys the Nordic High Sleeper 2, it has a great space saving design and feels very grown up. Best wishes, RTG

Posted 3 years ago

“Really good communications throughout the process especially around expected delivery. Our daughter loves her new bed and can't wait until she can have friends for a sleepover. Just wish we had spent the £85 and taken up the offer of it being built! Definitely a two person job and you will need to be extremely patient. Highly recommend.”

Helpful Report

Posted 3 years ago

The Unos 21 High Sleeper bed is multi-functional with both a desk and sofa bed. We love to hear that both parent and child are pleased with their purchase. Thank you, RTG

Posted 3 years ago

“Arrived much quicker than estimated and a good price.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave your review. Best wishes, RTG

Posted 3 years ago

“My son loves new desk!its big and solid. Very good quality, thank you!”

Helpful Report

Posted 3 years ago

We are so pleased your son loves his new Chicago Desk. With its large worktop and useful over desk space its a great use of space and storage. Best wishes, RTG

Posted 3 years ago

“Awful experience with room to grow, bought a midnight blue bunk bed with trundle, waited months for this to be delivered, finally delivered and what a shock! Bunk beds in awful condition, chipped, poor workmanship, glue like substance all over them, I had the bunk beds replaced, and once again awful condition and this time they forgot my trundle! Oh and this is after booking a day of work for them to not even turn up at the correct address! So a wasted day of work, total 3 days of work, trundle arrives in even worse condition! They must have no quality control before the items are shipped! £500 product that now looks like I have a second hand tatty bunk bed in my children’s room... was offered like 7% discount! Awful awful awful, customer service not to bad, but products!! Awful!!”

Helpful Report

Posted 3 years ago

I am very sorry that you experienced this with your bunk bed. I can see that the customer service team have been working closely with you on getting any problems rectified as quickly as possible. We welcome all feedback, both positive and negative, so we can work with our partners to find new ways to prevent this from happening in future. Best wishes, RTG

Posted 3 years ago

“Easy to order, good price. Telephone call received to arrange convenient delivery day.”

Helpful Report

Posted 3 years ago

Thank you for taking the time to leave a review. Best wishes, RTG

Posted 3 years ago

“Bed is excellent but there was a few scratches on the woodwork when delivered. Contacted Room to Grow who were quick to offer a solution. My son loves his bed.”

Helpful Report

Posted 3 years ago

We are pleased that that service team helped to rectify any issues you had with your Solitaire Mid Sleeper and you are pleased with your purchase. Thank you, RTG

Posted 3 years ago

“I purchased the Stompa Day bed back in October and as I was moving house I asked Room to Grow to hold the delivery until we moved house. The Customer Service is excellent and they did not hesitate to accommodate my requests. The Delivery went smoothly and I was really happy with the service. The bed is good quality and my little boy loves it. I would definitely recommend this company.”

Helpful Report

Posted 3 years ago

The Stompa Day Bed is so versatile, it gives you the option of a sofa by day for sitting, relaxing and socialising with friends and then a full size single bed at night time. Thank you for such a great review of the bed, service and delivery. Best wishes, RTG

Posted 3 years ago

Room to Grow is rated 4.3 based on 2,437 reviews