Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

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“Service was really good. I had queries about my delivery and I got very quick responses”

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Posted 9 years ago

Thank you for leaving a positive review. It is great to hear about your experience with RTG and we're pleased that your daughter is enjoying her new Solitaire Ultimate Study High Sleeper.

Posted 4 years ago

“Would be excellent if they got their act together on delivery.”

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Posted 9 years ago

Thank you for leaving a review for RTG and for the Thuka Trendy High Sleeper. We are very sorry for the inconvenience you have experienced and we do acknowledge on this occasion there were some issues which we have taken up with the manufacturer. We are pleased to hear that you now have all items that you require. Thanks again.

Posted 4 years ago

“Excellent communication, delivered to a date and time of my choosing”

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Posted 9 years ago

Thank you very much for leaving a positive review. Please tell your family and friends about RTG and come back to see us again.

Posted 4 years ago

“Very good customer service,arrange a date and delivery was on time”

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Posted 9 years ago

Thank you for taking the time to advise us of your recent experience with RTG. We're really happy to hear your positive comments about the Stompa Uno Bunk Bed and we hope to hear from you again in the future.

Posted 4 years ago

“Was very impressed with the service from ordering through to the delivery and installation. The installers were very professional and did a speedy yet very thorough job.”

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Posted 9 years ago

Thank you so much for leaving your valuable feedback. We are delighted to hear your comments about our Customer Service team and also the positive comments about the Kurt Bunk Bed. We hope you will return and order from us again in the future.

Posted 4 years ago

“Very satisfied”

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Posted 9 years ago

Thank you for your valued feedback. It's great to hear that you've had a good experience with our Customer Services Team and associated services. We are reliant on manufacturer supplied photography for the range and we do hope that the screen interpretation of the finish is as true to colour as possible, however, we will forward your comments on to manufacturer. Thanks again.

Posted 4 years ago

“Fast service, very helpful.”

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Posted 9 years ago

Thank you very much for leaving a positive review. It?s always encouraging when customers acknowledge the good work of our team. It is wonderful to hear that your son loves his Thuka Trendy 10 Single Bed and clearly has hours of fun hiding in the tunnel. Please tell your family and friends about RTG and please do come back to see us again.

Posted 4 years ago

“Great range of beds, good delivery & customer service was excellent. When I had a query I got to speak to a real person straight away which was really helpful”

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Posted 9 years ago

Thank you so much for leaving your valuable feedback. We are delighted to hear your comments about our Customer Service team and also the positive comments about the Solitaire White Bunk Bed. Please tell your family and friends about us - we'd love to hear from them. We hope you will return and order from us again in the future.

Posted 4 years ago

“Very good service from the point of ordering to receiving the item. We were kept well informed and would order from them again.”

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Posted 9 years ago

Thank you very much for leaving a positive review. It?s always encouraging when customers acknowledge the good work of our team. We look forward to hearing from you again in the future.

Posted 4 years ago

“Good except the delivery company didn't deliver without me chasing them and the packaging looked like it had been kicked around the warehouse a bit. Luckily the actual product was in good condition.”

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Posted 9 years ago

Thank you for taking the time to comment. We are currently investigating additional delivery options which we hope will improve our delivery services in the future.

Posted 4 years ago

“All aspects of service were excellent, inc delivery”

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Posted 9 years ago

Thank you for leaving a positive review for Room to Grow. We do work hard to ensure customer satisfaction so it?s always encouraging when customers acknowledge the good work of our team. We are delighted to hear that you are happy with the quality of your Solitaire White Midsleeper with Pull Out Desk. We look forward to hearing from you again in the future.

Posted 4 years ago

“Excellent”

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Posted 9 years ago

“It is nice and solid & heavy & my son loves it, unfortunately it has already developed a couple of chips which is disappointing?!”

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Posted 9 years ago

“Very helpful staff on the phone, polite & professional!!”

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Posted 9 years ago

Thank you for leaving a review. We really appreciate hearing about your experience with Room to Grow and that you are happy with the sturdiness of the Solitaire White Midsleeper. Our Customer Service team have called and left you a message you to arrange replacement parts. Please call 0333 006 3096 with the part reference numbers and we will be more than happy to order these parts for you.

Posted 4 years ago

“We assembled this with our kids and it took a long time- the instructions were clear but there was one mislabeled piece and some difficulties with the screws for the desk section- the screws became cross threaded and it became impossible to tighten them properly- leaving the desk very wobbly. we got professional help to sort this out in the end. The bed, desk and wardrobe are lovely and our son is very happy.”

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Posted 9 years ago

“Very happy professional all the way . Good communication”

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Posted 9 years ago

Thank you for taking the time to advise us of your recent experience with RTG. We are very happy to hear your comments about the quality of the Stompa CK White Bunk Bed, Underbed Drawers and CKSM mattresses. I will be sure to share your feedback with the entire team. We would love to hear from you again in the future.

Posted 4 years ago

“Perfect”

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Posted 9 years ago

“Good service and delivery”

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Posted 9 years ago

Thank you for taking the time to leave a review. We really appreciate hearing about your positive experience with Room to Grow and that you're very happy with your Tam Tam White Bunk Bed. We look forward to hearing from you again in the future.

Posted 4 years ago

“Wasn't too sure which mattress I needed, rang RTG and got an excellent response and first class service. From order to delivery it was very efficient.”

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Posted 9 years ago

Thank you for leaving a lovely review. We are very happy to hear that you have had a good experience with Room to Grow and that the quality of Superior Sprung Mattress lives up to expectations and also that your grandchild is sleeping better which is wonderful news. We hope to hear from you again in the future.

Posted 4 years ago

“First class print customer service”

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Posted 9 years ago

Thank you for leaving a review. We are delighted to hear that you rate Room to Grow's service and your Stompa Clip on Shelf so highly. We hope to hear from you again in the future. Thanks again.

Posted 4 years ago

Room to Grow is rated 4.3 based on 2,439 reviews