Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.26

4.3 Rating 2,437 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,437 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service throughout.”

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Posted 2 years ago

Thank you for your 5 star review, we are thrilled! Best wishes RTG

Posted 2 years ago

“Easy ordering, great offer and very fast delivery. Brilliant service”

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Posted 2 years ago

Thank you for your 5 star review, we are delighted! Best wishes RTG

Posted 2 years ago

“Delivery was good. design of the bed is clever. Should be clearer on the website that the bed is not a standard UK single.”

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Posted 2 years ago

Thank you for your review, we are sorry you need not feel it was clear this bed required a European 90x200cm mattress. Your comments will be passed to the website team. Best wishes RTG

Posted 2 years ago

“Great and professional service!”

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Posted 2 years ago

Thank you for taking the time to review and comment. It is really important to us and very much appreciated. Thank you. Best wishes RTG

Posted 2 years ago

“Can't fault them, great quality product, fast delivery. Would use. Then again”

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Posted 2 years ago

Thank you for your 5 star review, we really appreciate you taking the time to comment. Best wishes RTG

Posted 2 years ago

“So pleased with the bed really good quality. Took forever to build it but worth it. I would recommend numbering the parts before u start. Daughter is over the moon”

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Posted 2 years ago

Thank you for your 5 star review and your top tip for assembly, it is really helpful! Best wishes RTG

Posted 2 years ago

“Great service! Great job!”

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Posted 2 years ago

“Absolutely love the bed - it’s even better than expected. Great quality. Easy to order and fast delivery and build service. Thank you!”

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Posted 2 years ago

Thank you for your 5 star review, we are delighted you are happy with your new bed. Best wishes RTG

Posted 2 years ago

“Good service and fast delivery but the quality of products I bought is very poor.”

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Posted 2 years ago

We are so sorry you are disappointed with your items, we will contact you directly to see how we can help. Kind regards RTG

Posted 2 years ago

“Fast efficient services and an excellent product . Thanks 😊”

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Posted 2 years ago

Thank you for 5 star review, it is very much appreciated! Best wishes RTG

Posted 2 years ago

“Brilliant my daughter loves it. Only fault I can pick is I thought it would be whiter than what is it”

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Posted 2 years ago

Thank you for your 5 star review and comments of the Thuka Hit 9 Highsleeper. We are delighted your daughter loves it. Best wishes RTG

Posted 2 years ago

“Shopping experience on the website was great. Sales and support also replied within 48hrs to answer my questions. Delivery was decent and on schedule. The only minor issue is they wouldn't deliver the items I ordered together because they were coming from different warehouses.”

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Posted 2 years ago

Thank you for taking the time to review, your comments are really important to us. Many thanks RTG

Posted 2 years ago

“Total rip off. Bed heavily scratched, missing screws, was almost an impossibility to put together due to it's poor quality. To top it off the mattress advertised to go with the bed doesn't even fit and is approx 10cm too short. Looks terrible and I am absolutely livid. Approx £500 completely wasted. I will happily actively try and put off anybody from using this rip off company.”

Helpful Report

Posted 2 years ago

We are so sorry you are having issues with your bed and mattress, you should not have scratches or problems with the fixings, our customer services team will contact you directly to resolve this for you. Sincere apologies RTG

Posted 2 years ago

“""”

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Posted 2 years ago

“Great customer service and the delivery and build package is brilliant”

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Posted 2 years ago

We really appreciate your feedback and we are thrilled with your 5 star review. Thank you. Best wishes RTG

Posted 2 years ago

“The mattress has a strong smell which hasn't gone away several days later. Delivery was very poor. No date or time given so I missed Parcel force who left a calling card with an INcorrect tracking number. I called room to grow and was assured it would be delivered in the morning the next day. It didn't arrive until 3.30pm. Another 30 minutes and I would have missed it again while doing the school run”

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Posted 2 years ago

We are sorry there was a delay with Parcelforce, we are investigating what happened with your delivery. The smell from your mattress is the fire retardant treatment that is a legal requirement, it will dissipate if you can leave it uncovered in a well ventilated room for a few hours. Best wishes RTG

Posted 2 years ago

“Great bed and great service.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is very much appreciated. Best wishes RTG

Posted 2 years ago

“Hi, this is probably too early to give a review but so far our order has been a bit of a disaster. We ordered 5 items, the first 2 arrived within 3 days but when we went to build one of them a part was missing. The person who helped me when I called was great and established that they thought the other 3 items had been delivered so tried to locate those missing items plus sent us a new full item that had a piece missing. We've now had two further attempts for the missing 3 items to be delivered but it seems originally they couldn't be located and then when it was the significant part (the bed) was damaged. We are still waiting to hear when we are going to get our missing items as we have a unhappy 4 year old who was very excited to be in a new bunk bed!”

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Posted 2 years ago

We are so sorry your boxes have gone missing in transit. Your new bed will be delivered tomorrow! Best wishes RTG

Posted 2 years ago

“Service fair.”

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Posted 2 years ago

Thank you for taking the time to leave a review, it is much appreciated. Best wishes RTG

Posted 2 years ago

“Brilliant!”

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Posted 2 years ago

Room to Grow is rated 4.3 based on 2,437 reviews