Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought the "Stompa UNOS 28 - Highsleeper with Sofa Bed, Fixed Table, Pull Out Desk with Hutch and Cube" back in December 2017. At the time, the whole set was discounted at round about £ 1090 (including deluxe mattress - cover sheet, etc ...). We also went for the Home assembly service. From beginning to end the service was first class. Products delivered on time, arrived on the day planned. We discussed with the installers how we wanted the set built (you can customise it in many ways). It took a couple of guys who knew what they were doing a good 2h (so do not under-estimate the task ahead ! Given what you pay, for £99 and a 5Y warranty, I think the service is well worth it !). We arranged with Room to Grow a specific date. Their customer service was excellent !!! No problem whatsoever with either the company or their delivery service..”

Helpful Report

Posted 6 years ago

Thank you for choosing Room to Grow and taking the time to share your feedback. We are over the moon to receive your comments and highest service rating, and delighted to receive your comments about our services and Stompa home assembly. Thanks again and Best Wishes, RTG.

Posted 4 years ago

“Quick and efficient.”

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Posted 6 years ago

Thank you for sharing your experience with RTG. We are over the moon to receive your comments and highest service rating. Best Wishes, RTG.

Posted 4 years ago

“Quick delivery and an amazing well built product”

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Posted 6 years ago

Thank you for taking the time to share your experience with us and for leaving such a valued review. Best Wishes, RTG.

Posted 4 years ago

“The product is great but the delivery was really bad. The driver missed the promised slot so I had to keep chasing them and nobody knew what was going on. Eventually he had to show up and I had to help him carry the package about 70 metres from the street because he was by himself and didn't even have a trolley for the bed which was about 65kg including the extra sides. The additional pieces did not include instructions so I had to work it out myself. I worked this out in the end but the main problem was that one of the additional side pieces should be constructed in the construction of the main bed base so now I'm going to have to take it apart again to get the additional side panel in.”

Helpful Report

Posted 6 years ago

Thank you for alerting us to this. We work very hard to offer a good service and we are sorry to hear that on this occasion the delivery team didn?t meet your expectations. I do hope you will give us another chance in the future as this is not usual practice. Thanks again for your feedback. Best Wishes, RTG.

Posted 4 years ago

“Arrived in good time, less than 7 days. Slight damage to paint but after calling team, I was supplied with touch up paint within 1 day. Which was great as we had already erected the bed. Great solid and sturdy bed and my 6 year old loves it!”

Helpful Report

Posted 6 years ago

Thank you for sharing your experience with RTG. We are over the moon to receive your comments and highest service rating. Best Wishes, RTG.

Posted 4 years ago

“Everything was delivered on time, well packed and exactly as we wanted”

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Posted 6 years ago

We love to hear about happy experiences so thank you very much for sharing your review. Best Wishes, RTG.

Posted 4 years ago

“Good service and great products!”

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Posted 6 years ago

Thank you for leaving us a great review. Your comments are much appreciated. Best Wishes, RTG.

Posted 4 years ago

“The product was exceptional quality and easy to put together. Very impressed all around”

Helpful Report

Posted 6 years ago

Thank you for choosing Room to Grow and taking the time to share your feedback. Best Wishes, RTG.

Posted 4 years ago

“I rang to enquire prior to purchase and the lady I spoke to couldn?t have been more helpful. The delivery came extremely quickly, during the Christmas period, and the delivery driver put the boxes in our garage for us. He called half an hour before the delivery too, which is extremely helpful.”

Helpful Report

Posted 6 years ago

Thank you for sharing our experience with us. It means a lot and we value your comments and 5-star review. Best Wishes, RTG

Posted 4 years ago

“Amazing service, promptly arrange a delivery window and it was delivered by a professional and polite man. Bed is great and although it was time consuming to put up it was by no means difficult. We had our three year old daughter 'helping' so that may have hindered us slightly..”

Helpful Report

Posted 6 years ago

Thanks for leaving us a great review. We appreciate your wonderful comments and we look forward to your next visit. Thanks again and Best Wishes, RTG.

Posted 4 years ago

“Include instructions with the items. Work with a delivery service that isn?t just available ?when we?re in your area?”

Helpful Report

Posted 6 years ago

Thank you for leaving a response. We're sorry for the disappointing service you feel you've had and our customer service team would be more than happy to discuss this matter further with you directly. Please call us on 0333 006 3096 or email support@roomtogrow.co.uk regarding this matter. Best Wishes, RTG.

Posted 4 years ago

“Easy to order. Phone line helpful. Quick delivery. All round great service.”

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Posted 6 years ago

Thank you for your positive feedback. We really appreciate hearing about your experience. Best Wishes, RTG.

Posted 4 years ago

“Quick delivery”

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Posted 6 years ago

Thank you for leaving a review. Best Wishes, RTG.

Posted 4 years ago

“Very happy with the bunkbed. Very sturdy and looks lovely. My girls have slept nicely since day one.”

Helpful Report

Posted 6 years ago

Thank you for choosing Room to Grow and taking the time to share your feedback. It is wonderful to hear that your girls have slept soundly since they received their new Flick Bunk Bed. Best Wishes, RTG.

Posted 4 years ago

“I did have a problem with the bed. They were very efficient in handling the query and getting a resolution from the manufacturer.”

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Posted 6 years ago

Thank you for sharing your experience with us. It was our pleasure to help you resolve your issue and we are delighted that you have rated our services so highly. Best Wishes, RTG.

Posted 4 years ago

“Really great service and very prompt. The delivery service provided was excellent and the driver was very helpful. Would definitely recommend!”

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Posted 6 years ago

Thank you for taking the the time to leave us a 5-star review. It is great to hear about your experience with Room to Grow and super to hear that you will recommend us. Best Wishes, RTG.

Posted 4 years ago

“The delivery failed to arrive, meaning a wasted day off work, only to be told ?sorry, you missed the delivery?. When the delivery did arrive, two parts were broken and it took 3 days for replacement parts to arrive. In summary, the bed is good quality, but the service was terrible.”

Helpful Report

Posted 6 years ago

We are very sorry to hear that you were disappointed with the service you received. This is certainly not the standard for which we are known for and the service which we pride ourselves on. We are pleased to hear that you find your Solitaire White Midsleeper of good quality. Best Wishes, RTG.

Posted 4 years ago

“Fantastic product simple to order delivery on time no complaints”

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Posted 7 years ago

Thank you for taking the time to review our services. It is great to hear about your 5-star experience. Best Wishes, RTG.

Posted 4 years ago

“An excellent service, exactly what they said they would provide. Good contact to arrange delivery with flexibility to meet my needs, even though it was really near Christmas. Friendly and helpful delivery men. We didn't pay for assembly, so they gave us helpful tips on how to build the bed.”

Helpful Report

Posted 7 years ago

Thank you for leaving a 5-star review of our services. We love to hear about happy experiences and we value your comments. Best Wishes, RTG.

Posted 4 years ago

“Great bed, lots of storage. It was very straightforward to assemble.”

Helpful Report

Posted 7 years ago

Room to Grow is rated 4.3 based on 2,439 reviews