Room to Grow Reviews

Name: Room to Grow
Address: Top Barn, Rectory Road, Steppingley, Bedford
Rating: 4.25

4.3 Rating 2,439 Reviews

82 %

of reviewers recommend Room to Grow

4.3

Based on 2,439 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Phone:

0808 196 3344

Email:

hello@roomtogrow.co.uk

Location:

Top Barn,
Rectory Road,
Steppingley
Bedford
MK45 5AT

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Room to Grow 5 star review on 14th December 2024

Sophie Greig

Room to Grow 1 star review on 18th September 2024

Abbie

Room to Grow 5 star review on 13th December 2021

Judith Richards

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly delivery workers. Arranging of delivery was not so good but overall good, thank you”

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Posted 10 years ago

“Wrong delivery time 6.30 am !!!!! In complete order. Left hand doesn't know what right hand doing. All you get is lies from company. Seem incapable of liaising with manufacturer.”

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Posted 10 years ago

We?re sorry you had a negative experience with Room to Grow. We?ve been in business 18 years and we strive to create the best possible customer experience. We value your feedback and will pass this on to the team.

Posted 4 years ago

“Very pleased, thank you”

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Posted 10 years ago

“Great communication and service!”

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Posted 10 years ago

“Delivery took a while but fine apart from that...”

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Posted 10 years ago

“Item arrived promtly”

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Posted 10 years ago

“Everything arrived on time and was what we needed.”

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Posted 10 years ago

“The actual personnel that I dealt with were courteous but the delivery process was not so good with delays and missing parts. The delivery men were very nice and polite but they said they didn't load the van and couldn't be responsible for the delay and missing part.”

Helpful Report

Posted 10 years ago

Thank you for your comments. We are very sorry for the inconvenience you have experienced. Delays and product issues are occasionally due to circumstances out of our control but we will pass on your feedback to the manufacturer. We are very happy to hear that your grandchildren love their new bed.

Posted 4 years ago

“Very pleased. Packing great so no damage”

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Posted 10 years ago

“Really excellent service delivered in time for my daughters birthday brilliant”

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Posted 10 years ago

“This company has the worst customer service I have ever experienced. I will return to using JOHN LEWIS and DEBENHAMS!!!! My replacement part took 10 days and even then there was no checks or help from this company. DO NOT USE THIS COMPANY! There are much better products from much better suppliers who actually care about their customers!”

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Posted 10 years ago

Posted 4 years ago

“Matched deal with competitor and good communication.”

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Posted 10 years ago

“Poor comnunication and products.”

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Posted 10 years ago

Thank you for taking the time to comment. We?re sorry you had a negative experience with Room to Grow. We appreciate your feedback as this helps us to review our product offering. We will pass on your feedback to the manufacturer. We?ve been in business 18 years and we strive to create the best possible customer experience so will pass this on to the team.

Posted 4 years ago

“Excellent communication from Room To Grow. Bed assembler very friendly. Would not hesitate to use the company again.”

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Posted 10 years ago

“Service was good, would've been nice if delivery was quicker, or if a date could be provided prior to placing an order.”

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Posted 10 years ago

“I'm disappointed that the product has not yet arrived. It was meant to be a birthday present.”

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Posted 10 years ago

We are sorry for the delay, the London Bus is on pre-order and we are still awaiting delivery from the manufacturer. These beds are due into the UK at the end of the month. As soon as they are available the delivery team will contact you.

Posted 4 years ago

“Incredibly friendly and helpful team. Price Matched. Only niggle with all the products we bought was that the mattress is really quite Lumpy. Will give My daughter a few More weeks to settle In - but will be in touch if she continues To find it uncomfortable.”

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Posted 10 years ago

“Its a great company with a variety of different produce to suit children”

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Posted 10 years ago

“Very easy to use site and efficient service.”

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Posted 10 years ago

“Few delivery problems but arrived and my 9 year old loves his new bed x”

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Posted 10 years ago

Room to Grow is rated 4.3 based on 2,439 reviews