Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.74

4.7 Rating 477 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.7

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Like a few of you I needed to shop around for an affordable battery replacement for my watch. I did some research, including viewing this review page and thought I'd give it a go. They recommended I use Royal Mail Special Delivery to ensure my watch was insured in transit, which I did. I received a Whatsapp message confirming receipt of my watch and was informed I would receive it in two days time. When the watch didnt turn up I was naturally a little nervous, I messaged back and was told of the tracking number and given a reason why royal mail hadnt collected. My watch arrived today fully working. One happy teddy! Replacement and reseal for £29.99 for my Raymond Weil. Very happy. Thank you. I received this review request today and hope my comments are useful to you. Still not sure? I believe they have a Facebook page too, have a look.”

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Posted 7 years ago

“I was looking for a service to replace the battery on my TAG watch and did a Google search. Having come up with several options I contacted Ross Watch Repairs. I got a speedy response, a competitive price and having sent my watch to them, I was informed through the whole process. Very efficient and a pleasure to do business with. Thank you”

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Posted 7 years ago

“EXCELLENT PERSONAL SERVICE FROM ALEC. HIGHLY RECOMMEND !”

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Posted 7 years ago

“Brilliant! I was quoted £105 pounds for a battery and reseal on the high street which had a 3 week turn around. RWP did it for a cost of less than half of that including a clean and it was back within a week. I would definitely recommend and use again myself.”

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Posted 8 years ago

“Thank you so much.........for the expert, helpful and professional service you gave me. I would defiantly use your service again, and highly recommend you to my friends and family. Thank you Again Ted Pitts”

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Posted 8 years ago

“I thought my watch needed a new battery and sent it off to Ross. He explained that my watch was automatic and in fact needed a service. This was done within the time scale and for the price I was quoted. He also fitted my new strap free of charge. Highly recommend.”

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Posted 8 years ago

“Fantastic company. Great service & very helpful”

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Posted 8 years ago

“Good price and returned within a week. No problems.”

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Posted 8 years ago

“Great service with replacement battery and reseal of my Tag Heuer. It was back with within 48 hours as they had said and also repaired the clasp on my watch for a small extra fee which they called and agreed with me first and it closes much better now. Thank you, will use you again and have already recommended RWR to others.”

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Posted 8 years ago

“They do what they say on the website. Very quick and efficient service. Would recommend.”

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Posted 8 years ago

“Excellent service and returned within one day! Watches taken care of.”

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Posted 8 years ago

“Friendly communication, speedy service and excellent work. Will be using them again.”

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Posted 8 years ago

“I have had an amazing experience with RWR. After getting a quote for over £300 and a months wait at TAG. I sent my watch to RWR and after less than a week have had my watch back fully repaired and also polished. It is now back on my wrist and cost less than £100. Great service and I will certainly be recommending to my friends and family. Thank you.”

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Posted 8 years ago

“Excellent service .prompt reply to my enquiry.”

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Posted 8 years ago

“Having sent my Tag Aquaracer back to Tag the first time the battery needed replacing and being told the watch needed a service, cost £280. I found Ross Watch repairs on line and noting the very positive reviews sent my watch to them, I decided to have it polished as well as replace the battery, they did exactly what they promised in the time frame agreed, my Tag now looks brand new, I would recommend RWR to anyone.”

Helpful Report

Posted 8 years ago

“Very nervous as you can imagine sending my ebel watch via post but i was sent an email as soon as RWR received it. The watch had a battery replacement, reseal, pressure test and I took advantage of the ultra sonic clean. My watch was returned back to me within two working days and I was sent an email that the work had been completed and would be returning to me by special delivery. I have absolutely no complaints about the service which normally cost more than double and can take two months when I have used a jewellery store to be sent off for the same work. I will be using again as the service was so good and my watch came back looking so clean. Thank you RWR for excellent communication at all times.”

Helpful Report

Posted 8 years ago

“Really great service. Was a bit worried about sending the watch but read other reviews and then contacted them. Very helpful, clear instructions and very quick turnaround times. Watch was beautifully cleaned as well as battery replaced. Excellent value. Will definitely use again and recommend to all my friends.”

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Posted 8 years ago

“Always dubious about committing expensive items in the post, to an unknown party. I have just received my watch back, battery inserted, sparkling clean, and I am very happy! Alex J Arthur”

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Posted 8 years ago

“The watch was scratched and not keeping time properly. I posted it to RWR and although it took longer than expected, came back AS GOOD AS NEW! I felt like I had a new watch on. I really appreciate the open communication I had with RWR. I live abroad and had to email a few times as to how and when to get the watch to RWR and then back to me. It all went well. I have no hesitation in recommending this shop to anyone. If you like your watch and want it back to its original condition then use these guys. It may not be the cheapest option but it is the best. Thank again!!! Paul McManus Ps if there could be a loyalty scheme for returning customers I would be interested as my wife also has a TAG that may need servicing in the future.”

Ross Watch Repairs 5 star review on 24th October 2016

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Posted 8 years ago

“Great service at a fraction of the price of the high street jewellers. Sent off job done and received back in 3 days! Kept in touch throughout! Cannot speak highly enough!”

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Posted 8 years ago

Ross Watch Repairs is rated 4.7 based on 477 reviews