Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.74

4.7 Rating 477 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.7

Based on 477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very quick and highly efficient service. I will definitely be using again.”

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Posted 8 years ago

“All the reviews promised a fast, personal service, and you delivered! Your communication and follow up was also excellent as was the repair and clean. Thank you very much.”

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Posted 8 years ago

“Highly recommended, I enjoyed a quick friendly, and efficient service, For which Thanks Ross.”

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Posted 8 years ago

“I am so pleased with my watch repair and clean and would recomend to family and friends. The service was so quick and reliable. I would send watches there in future for battery and clean.”

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Posted 8 years ago

“Brilliant service, acknowledged receiving my watch, cost was as quoted and swift return. Will definetly use again.”

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Posted 8 years ago

“Great service. For starters the guys were half the price than quoted in some of the generic high street chains, which do not even do the repairs. That also included a laser cleaning of my watch. Secondly I sent my watch on the Monday and had it back by Friday. Again I was quoted up to 4 weeks on the high street. Finally the comms was superb, the guys emailed me straight back on my queries (even at the weekend) and kept me updated to say they have received the watch, and when it was repaired. My TAG looks as good as when I first bought it. RWR...highly recommended!”

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Posted 8 years ago

“Excellent service, lightning fast, and reasonably priced.”

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Posted 8 years ago

“Excellent service from start to finish, I would most certainly recommend them without hesitation.”

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Posted 8 years ago

“Sending off your prized possession for a polish, battery change or repair work can be a daunting experience. The battery in my Tag needed changing, on the high street i was getting 3 figure quotes and around a 3 month turnaround, which seemed a ridiculously long time to wait, so I decided to look online instead. I found Ross Watch Repairs via an online search and checked out their website and their prices were very reasonable and the service was quick(£34.99 with a 2-4 day turnaround). If something is too good to be true then it usually pays to be wary. So I searched further for information on Ross Watch Repairs and found a few positive reviews on the site i assume i am writing on now, and having trawled through various watch forums i also managed to find a few positive mentions there. I couldnt find anything negative online so I deceided to go ahead with it and contact RWR. I found them very helpful, they were able to answer all my questions and ease all the concerns I had about sending my watch off. They were also very clear on the pricing, and stated that no work would take place and no charges would be made until they had received the watch, checked it out, then received the all clear from me. So I decided to wrap my watch up in bubble wrap as advised, and send it off. I was contacted when the watch arrived, which was reassuring. And then told what work needed doing, what could be done, and how much it would cost. I had instructed them that there was some scratching on the bezel (which had been there over 7 years), high street jewellers advised me that nothing could be done and i would need a new bezel (was quoted £200+), and i had asked them to contact me first if they thought that there was anything they could do. In the end I opted for a battery change(£34.99) and a full polish service (£40) which i was advised would help with the scratching on the bezel. Also a full ultra sonic cleaning of the bracelet(advertised at £20) was thrown in for free. So the total cost was just under £75, and that included the cost of the return delivery. On Friday morning I took my bubble wrapped watch to the post office and sent it special delivery as advised, by midday today (Tuesday), the watch was back on my wrist, polished, cleaned and battery changed. The bezel looks like new, you cant see any of the old markings on it, despite being told that it was unremovable by two seperate high street jewellers. I know this is a long review, but I cant speak highly enough of this company and what they have done for my watch. I hope reading this eases anybodies fears about sending their watch off in the post. Great price, great service, great value. So much better than using one of the high street firms. Would definitely use them again and recommend to others.”

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Posted 8 years ago

“Very proffesional and good value. Excellent service all round,would use again”

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Posted 8 years ago

“As I sent my precious Tag watch off in the post I wondered if I had done the right thing. TOO RIGHT I HAD - it was returned within 4 days and I had the most charming, efficient and attentive service that you could possibly wish for . THANK YOU THANK YOU to the person at Ross Watch Repairs who made my watch better AND for half the price of my local jeweller. Back on my wrist and just done 50 lengths in the pool. Fantastic. You deserve every success as a business.”

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Posted 8 years ago

“Excellent service for omega battery replacement. I had watch back within 4 days and it cost less than half what I was quoted by omega. Would definitely recommend and will use again.”

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Posted 8 years ago

“Amazing, very speedy and watch looks brand new.”

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Posted 8 years ago

“Fast and efficient service at a goof price ????”

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Posted 8 years ago

“Great service, fast, efficient and polite. Watch looked really good when it came back to me. Thanks”

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Posted 8 years ago

“I was worried about the integrity of this business but spoke to the owner who is very helpful and really seems to know his stuff. Prices are excellent. Service is quick and efficient. Special delivery for the return is included in the price and overall I am very pleased to find someone to repair and replace a battery/reseal at a reasonable price.”

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Posted 8 years ago

“I couldn't Rate Ross Watch Repairs enough! I was a little apprehensive about sending my watch in the post to a company id never used before however, there was nothing to worry about, I had constant updates and an amazingly quick turn around within a couple of days. My watch arrived back looking brand new! I was very happy with the results and would highly recommend!”

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Posted 8 years ago

Ross Watch Repairs is rated 4.7 based on 477 reviews