Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.74

4.7 Rating 478 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.7

Based on 478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Ross Watch Repairs 5 star review on 7th February 2023

Ross Watch Repairs 5 star review on 13th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“With lockdowns this past year it has been impossible to have my watch serviced and battery change and I was hating being without my watch...... so I googled EBEL Sport watch service and found Ross Watch Repairs. I was very apprehensive but I read all the comments, emailed and texted the contact points and to my surprise I received immediate replies. Everyone was very helpful and I duly followed the instructions to arrange special Royal Mail Special delivery and insurance. I was informed it had arrived and amazingly 4 days later it was returned, working perfectly and looking as new. I would recommend RWR without hesitation for their professional and very personal service. I will use this service again Elaine . Birmingham”

Helpful Report

Posted 3 years ago

“They are so efficient! Kept in touch and informed me of the progress of my repairs. Pleasant staff on the telephone. Very impressed with the speed in which my watch was repaired and returned to me! I would recommend this company every time! Don’t use the rest, this company is the best! Ok”

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Posted 3 years ago

“Great service and speedy battery replacement. 2nd time I have used RWR and it won’t be the last.”

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Posted 3 years ago

“Very quick turn around, sent on Monday back on Friday, also very good communication. Thank you.”

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Posted 3 years ago

“I've been dealing with Ross Watch Repair since 2017 and find their services first class and ultra dependable. Their communication is excellent and their attention to detail is brilliant. My wife and I own several - what to us are - valuable timepieces and we would nowadays trust them to nobody else whenever they might need servicing and or deep cleaning.”

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Posted 3 years ago

“Very good turnaround time and excellent communications. I was impressed.”

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Posted 3 years ago

“Quick turnaround and easy to deal with.”

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Posted 3 years ago

“I had a very good experience with Ross Watch Repairs. As instructed by email I sent my watch off special delivery and received an email acknowledging receipt the next day. Two days later I was informed that the watch was ready and it arrived through my door two days after that. So a prompt, helpful and courteous service. I give 4 stars, not 5, only because I would hope in normal times not to pay my local jewellers as much as I paid in this instance, but of course I might be disappointed!”

Helpful Report

Posted 3 years ago

“I was delighted with the service I received from Ross Watch Repairs. I sent my watch off for a new battery to be fitted on the Friday and received confirmation on Saturday they had received it. The watch was returned to me in good working order on the Monday. At each stage they kept me informed of their progress and I cannot think of any way they could improve their excellent customer service. I would highly recommend them.”

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Posted 3 years ago

“I'm full of praise for Ross Watch Repairs. I had used their services before when they were based within the Tunbridge Wells shopping centre but when the battery in my watch failed recently I didn't know what to do as obviously all shops were shut for Covid. I looked up RWR's website and found that they did a mail order service. Their service is excellent, efficient and courteous. I would strongly recommend their services.”

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Posted 3 years ago

“Brilliant service! I sent my watch by special delivery on a Friday; they acknowledged safe receipt the next day, and later the same day confirmed the works had been done, and that my watch was being sent back special delivery, and I received it back on Tuesday morning. I felt I was well looked after, and received a personal service. Will definitely use again and will recommend! Thank you!”

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Posted 3 years ago

“Helpful advice and great service plus a brilliant turnaround.”

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Posted 3 years ago

“Found RWR online was very happy with the price of battery replacement compered to the high street. Quick response to my enquiry very fast and efficient service. excellent communication throughout.”

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Posted 3 years ago

“Fast and efficient service during a lockdown, posted it out and got it back 5 days later. Awesome!”

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Posted 3 years ago

“•.¸¸.¸¸.•*¨*•♫ Great service, excellent communication, and expert advice. My watch was quickly serviced and battery replaced - amazingly fast turnaround - Big Thanks ! A+++ ♫•*¨*•.¸¸.¸¸.•”

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Posted 3 years ago

“Ross Watch Repairs offer an extremely efficient service. I phoned initially for advice which was clear and helpful, posted my Tag watch and had it back with a new battery and mini service within 4 days. I would highly recommend them.”

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Posted 3 years ago

“Wow! A great service and very prompt return. Thank you.”

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Posted 3 years ago

“Excellent service, was kept in touch when RWR received my Raymond Weil watch and right through the estimate, repair and when it was being posted back . Received the watch today and it works fine. Was slightly disappointed that some of the scratches on the back were still visible.”

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Posted 3 years ago

“Excellent service good price very prompt delivery.”

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Posted 3 years ago

“Very good same day service and collected from home”

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Posted 3 years ago

Ross Watch Repairs is rated 4.7 based on 478 reviews