Ross Watch Repairs Reviews

Name: Ross Watch Repairs
Address: 310 the shard retail arcade, London, London Borough of Southwark
Rating: 4.76

4.8 Rating 503 Reviews

94 %

of reviewers recommend Ross Watch Repairs

Company Reviews

Questions

Metrics

4.8

Based on 503 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

03333552983

Email:

enquiries@rosswatchrepairs.co.uk

Location:

310 the shard retail arcade,
London
London Borough of Southwark
se1 9bz

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has taken much longer than expected to have my watch returned and the buffering was incomplete but my complaint is now being dealt with and I am optimistic.”

Helpful Report

Posted 5 years ago

“Resolved my problem. Thanks”

Helpful Report

Posted 5 years ago

“Watch needed new battery resealing and bracelet repair. They replaced the battery and resealed it and then informed me they couldn't repair the bracelet. If they had told me that in the first place I wouldn't of had any work done at all .complate waste of money and time”

Helpful Report

Posted 7 years ago

Thanks for the feedback, However....... We always let our customers know that the watch has been received. We informed you that the battery and reseal is £34.95 and your bracelet wasn't repairable and that the bracelet had to be replaced with a new one. You then declined the estimate and thanked us for the work we had done already. Even though at this point we hadn't done anything except for assess the watch. Which it was sent to us to be assessed. As we can not guarantee the bracelet could be repaired without seeing the watch or even a picture of the watch. We then offer you an leather strap alternative which we provided you pictures of. You then accepted this and then we completed all repairs. The watch could of been returned undone if you requested it to. I'm sorry that you felt force into getting this repair. If there was anything in this processs which wasn't clear or that we could of done better we are opened for suggestions.

Posted 7 years ago

Ross Watch Repairs is rated 4.8 based on 503 reviews