Rothwell's Cleaning Services Ltd Reviews

Name: Rothwell's Cleaning Services Ltd
Rating: 4.92

4.9 Rating 386 Reviews

99 %

of reviewers recommend Rothwell's Cleaning Services Ltd

Company Reviews

Metrics

Info

4.9

Based on 386 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Visit Website

Phone:

01638 428 060

Email:

info@rothwells.biz

Location:

Rothwells, Malting End, Kirtling, Newmarket
CB8 9HH

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Rothwell's Cleaning Services Ltd 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with my carpets. They look like new! Will definitely use again.”

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Posted 2 years ago

“Fantastic service from start to finish! So professional, efficient, helpful and my carpets are looking like new. I’d like to thank all of the team at Rothwell’s from the admin team to Graham who completed the job. I would truly recommend this wonderful company and will be using it again myself.”

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Posted 2 years ago

“Excellent cleaning job as usual”

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Posted 2 years ago

“Nice men, very helpful with moving heavy furniture. Thank you M xx”

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Posted 2 years ago

“The result of the cleaning was excellent and Andrew's manner was very pleasant and helpful. I have no hesitation in recommending Rothwells as the best cleaning service I have ever used!”

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Posted 3 years ago

“I have used Rothwells twice now and both times their level of services from booking to completion and the finished effect has been outstanding. It is an absolute pleasure to have them work for us and ensure the house is as clean as a whistle! Thank you Rothwells”

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Posted 3 years ago

“Very friendly operative who did an excellent service.”

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Posted 3 years ago

“Very efficient, arrived early (phoned first), very pleased with the Cleaning.”

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Posted 3 years ago

“Rothwells were excellent delighted with their service would use them again”

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Posted 3 years ago

“Every interaction I had, from my initial email through to the return home of my rugs, the staff were helpful and friendly. The staff instilled confidence in me in there ability to care for my rugs and to do a thorough job. Confidence that was not misplaced. My rugs have returned home clean and smelling wonderful. I can highly recommend Rothwells Cleaning Service.”

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Posted 3 years ago

“I sought an estimate from Rothwells as I needed someone to clean & seal my brick floor & needed someone who specialises in this area. From the first phone call up until the final visit, the entire service was first class. Dependable, highly professional, extremely knowledgable, tidy and courteous. The final result is excellent and I am delighted with it. Would highly recommend them. Great job Max, Oliver & Mitchell, thank you.”

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Posted 3 years ago

“Excellent service all round”

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Posted 3 years ago

“We’re so impressed with Rothwells. They collected our old, very dirty rug which had been in storage for years and returned a rug which looks nearly brand new. Really fast, professional service. Couldn’t recommend them enough.”

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Posted 3 years ago

“Very pleased with the efficiency of the service and that it got done more quickly than we thought. The carpets look great. I felt absolutely fine about leaving Andrew on his own in the house to get on with the job. The reason I have not given it 5 stars is that the machine in the van was pretty noisy (I think I perhaps should have warned our close neighbours as we live in a terrace) and it took a little longer than we had hoped, for the carpets to dry. However, this may have sth to do with the colder time of year we had it done!”

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Posted 3 years ago

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Thanks Carolyn & Jason. I am glad you are happy with the end result of our cleaning. Sorry it to longer than expected to dry, for faster drying times at this time of year we do normally advise the heating is turned up a bit higher than normal just after we have finished. I know the equipment can be quite loud and I am sorry about that but our van-mounted powerful units can clean and dry carpets much better than the portable machines some companies use. This extra power does mean extra noise though, sorry.

Posted 3 years ago

“Efficient, reliable service with very good results. Very helpful and friendly technician and staff, reasonable prices.”

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Posted 3 years ago

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Thank you for your review.

Posted 3 years ago

“The rug went out dull from half a century of trampled dust and came back fresh and clean with a silk like sheen.”

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Posted 3 years ago

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It is surprising how much brighter the colors can be after the dust is removed from a rug. Thank you for leaving this review.

Posted 3 years ago

“Brilliant communication throughout and my carpet returned looking brand new - wish I'd done it sooner!”

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Posted 3 years ago

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Thanks Jenny

Posted 3 years ago

“From making an enquiry until the cleaning was finished we have been most impressed by the advice on the phone, the visit to access damage to our carpets cleaned,”

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Posted 3 years ago

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Hi Tony, glad we could help and help give advice about previously damaged carpets.

Posted 3 years ago

“As usual, Rothwells have cleaned my carpets beautifully, knowing they are experienced I choose to have them done each year. With dogs in the house it is important to have them cleaned regularly and to be confident that they are cleaned by professionals.”

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Posted 3 years ago

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Thank you Bunty, it is always a pleasure.

Posted 3 years ago

“Rothwells recently steamcleaned my rental property for me. They steamcleaned all the carpets on all floors as well as the mattresses. I was worried about how long things would take to dry because of the recent constant wet weather and my tight timeline. However, they very kindly lent me industrial-grade fans to help with the drying out. Together with my dehumidifier, things were 80% dry. There was a slight smell for the first 24 hours which I think was from some of the stain chemicals. However, it was gone after 36 hours. They were not the cheapest. However, the comms with Oliver in the office were good and he was very helpful when I was concerned about being able to move furniture. Andy the technician on the day was good humoured, proactive and very patient. Would happily work with them again.”

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Posted 3 years ago

Rothwell's Cleaning Services Ltd is rated 4.9 based on 386 reviews