Rothwell's Cleaning Services Ltd Reviews

Name: Rothwell's Cleaning Services Ltd
Rating: 4.92

4.9 Rating 387 Reviews

99 %

of reviewers recommend Rothwell's Cleaning Services Ltd

Company Reviews

Metrics

Info

4.9

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Phone:

01638 428 060

Email:

info@rothwells.biz

Location:

Rothwells, Malting End, Kirtling, Newmarket
CB8 9HH

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Rothwell's Cleaning Services Ltd 5 star review on 2nd October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The carpet cleaned extremely well and the service provided was excellent. We have used your company on a number of occasions and always pleased with the results you achieve.”

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Posted 2 years ago

“Quick and responsive to inquiries, friendly team, and a great job cleaning the carpets in our new house. Would recommend!”

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Posted 2 years ago

“Fantastic service, kind,friendly, efficient and very fast response to my enquiry. The rug looks beautiful. Thank you Rothwell's team...I will certainly recommend you”

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Posted 2 years ago

“Made a very good job of cleaning our sofa and chairs. Arrived promptly on schedule and ensured that everything was tidy before leaving. Four stars rather than five only because the unpleasant cleaning smell remained for much longer than we had been led to expect.”

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Posted 2 years ago

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Hi Peter, I am glad the end result was good and you now have clean chairs and sofa. But sorry to hear there was a cleaning smell. There isn't normally when cleaning upholstery unless we have been using particular products to remove particular odour issues,some of those products can themselves have a slight smell that can stay for up to a day. Or sometimes stains but that should stay no more than an hour or two at most. Wool Carpets when wet do have a smell as wool does, just the same as if you wash a wool jumper at home, we can use air fresheners for this but it depends if you like the smell of the air freshener or not. It doesn't sound like this is still an issue but if it is please do call me so we can find a solution and see what is happening.

Posted 2 years ago

“Very pleased - Andrew very efficient and worked round a lot of the furniture. Good result - there may be one or two .stains left from my accident whilst carrying a scone and strawberry jam - this could easily be rectified when he returns as it is my intention to have the bedroom end carpets cleaned at some time in August.. you must issue your workforce with very good efficient equipment. Mrs. S. Batt.”

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Posted 2 years ago

$Read Rothwell\'s Cleaning Services Ltd Reviews$

Mrs. Batt, thank you for the review. And yes if you have dropped something on the cleaned carpet we are happy to clean that out next time and obviously there will be no charge for that. A bit of jam and cream should cause us too many problems. I hope it was a nice scone.

Posted 2 years ago

“On a steaming hot day Graham, from Rothsell’s, cleaned our carpets and leather sofas. One carpet when cleaned looked totally different, it must have been filthy, but they all came out so beautifully. And the sofas looked like new. Can’t recommend them highly enough.”

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Posted 2 years ago

“Knowledgeable, friendly, polite, efficient.”

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Posted 2 years ago

“So delighted at how my Persian runner rug has come up, the colours are really lovely and has reminded me of what it looked like when my late parents bought it nearly 50 years ago, and why I fell in love with it all those years ago. Thank you!”

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Posted 2 years ago

“I found Rothwells very efficient, professional and friendly. The young man that cleaned our carpets was very personable and worked very hard. I was extremely pleased with the end result and have recommended Rothwells to my friends.”

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Posted 2 years ago

“Arrived in good time and job done well with no problems. Furniture now looks almost like new bearing in mind that it's a few years old. Thankyou”

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Posted 2 years ago

“Efficient and thorough. Service explained clearly and well. Would use again.”

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Posted 2 years ago

“Mitchell was prompt, efficient and did an excellent job”

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Posted 2 years ago

“Excellent service and lovely clean rugs”

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Posted 2 years ago

“Work carried out efficiently and staff very helpful. Will definitely use them again”

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Posted 2 years ago

“Very professional service offered everything I needed to make cleaning a large rug easy - collected and delivered back, advised on the cleaning options, quoted upfront and quote was binding. I highly recommend.”

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Posted 2 years ago

$Read Rothwell\'s Cleaning Services Ltd Reviews$

Thank you Justyna

Posted 2 years ago

“An excellent job by Mitchel and Gemma. The Ercol suite looks like new, They were both thoroughly professional and helpful. Fletchers. Great Shelford.”

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Posted 2 years ago

“Carpet and sofas all cleaned well. They used there own water so there were no pipes through the house. Very efficient.”

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Posted 2 years ago

“Carpets brought back to being like new. Good efficient service. Thanks”

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Posted 2 years ago

“We didn't expect the coffee stains on the wool loop carpet to be completely removed, but Mitchell did a good job, and only a faint discolouration on the treated area remains. We are very satisfied with the result. Thank you for the prompt reliable service.”

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Posted 2 years ago

“Fabulous service. Highly recommend. My rug is like new. Team came to collect, informed at all stages of process. Then delivered back to me. All the team are very friendly. Would not hesitate to use again Many thanks for a great job.”

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Posted 2 years ago

Rothwell's Cleaning Services Ltd is rated 4.9 based on 387 reviews