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Rothwell's Cleaning Services Ltd Reviews

4.9 Rating 386 Reviews
99 %
of reviewers recommend Rothwell's Cleaning Services Ltd
4.9
Based on 386 reviews
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Rothwell\'s Cleaning Services Ltd Reviews
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Phone:

01638 428 060

Email:

info@rothwells.biz

Location:

Rothwells, Malting End, Kirtling, Newmarket
CB8 9HH

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Rothwell's Cleaning Services Ltd 5 star review on 2nd October 2024
July
Rothwell's Cleaning Services Ltd 5 star review on 8th July 2024
Josie
Rothwell's Cleaning Services Ltd 5 star review on 8th July 2024
Josie
Rothwell's Cleaning Services Ltd 5 star review on 16th June 2024
Anjum
Rothwell's Cleaning Services Ltd 5 star review on 5th December 2023
Mrs
Rothwell's Cleaning Services Ltd 5 star review on 10th August 2023
Mrs
Rothwell's Cleaning Services Ltd 5 star review on 9th April 2022
David
2
Anonymous
Anonymous  // 01/01/2019
Quick and responsive to inquiries, friendly team, and a great job cleaning the carpets in our new house. Would recommend!
Helpful Report
Posted 2 years ago
Fantastic service, kind,friendly, efficient and very fast response to my enquiry. The rug looks beautiful. Thank you Rothwell's team...I will certainly recommend you
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Posted 2 years ago
Made a very good job of cleaning our sofa and chairs. Arrived promptly on schedule and ensured that everything was tidy before leaving. Four stars rather than five only because the unpleasant cleaning smell remained for much longer than we had been led to expect.
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Posted 2 years ago
Hi Peter, I am glad the end result was good and you now have clean chairs and sofa. But sorry to hear there was a cleaning smell. There isn't normally when cleaning upholstery unless we have been using particular products to remove particular odour issues,some of those products can themselves have a slight smell that can stay for up to a day. Or sometimes stains but that should stay no more than an hour or two at most. Wool Carpets when wet do have a smell as wool does, just the same as if you wash a wool jumper at home, we can use air fresheners for this but it depends if you like the smell of the air freshener or not. It doesn't sound like this is still an issue but if it is please do call me so we can find a solution and see what is happening.
Posted 2 years ago
Very pleased - Andrew very efficient and worked round a lot of the furniture. Good result - there may be one or two .stains left from my accident whilst carrying a scone and strawberry jam - this could easily be rectified when he returns as it is my intention to have the bedroom end carpets cleaned at some time in August.. you must issue your workforce with very good efficient equipment. Mrs. S. Batt.
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Posted 2 years ago
Mrs. Batt, thank you for the review. And yes if you have dropped something on the cleaned carpet we are happy to clean that out next time and obviously there will be no charge for that. A bit of jam and cream should cause us too many problems. I hope it was a nice scone.
Posted 2 years ago
On a steaming hot day Graham, from Rothsell’s, cleaned our carpets and leather sofas. One carpet when cleaned looked totally different, it must have been filthy, but they all came out so beautifully. And the sofas looked like new. Can’t recommend them highly enough.
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Posted 2 years ago
Knowledgeable, friendly, polite, efficient.
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Posted 2 years ago
So delighted at how my Persian runner rug has come up, the colours are really lovely and has reminded me of what it looked like when my late parents bought it nearly 50 years ago, and why I fell in love with it all those years ago. Thank you!
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Posted 2 years ago
I found Rothwells very efficient, professional and friendly. The young man that cleaned our carpets was very personable and worked very hard. I was extremely pleased with the end result and have recommended Rothwells to my friends.
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Posted 2 years ago
Arrived in good time and job done well with no problems. Furniture now looks almost like new bearing in mind that it's a few years old. Thankyou
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Posted 2 years ago
Efficient and thorough. Service explained clearly and well. Would use again.
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Posted 2 years ago
Mitchell was prompt, efficient and did an excellent job
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Posted 2 years ago
Excellent service and lovely clean rugs
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Posted 2 years ago
Work carried out efficiently and staff very helpful. Will definitely use them again
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Posted 2 years ago
Very professional service offered everything I needed to make cleaning a large rug easy - collected and delivered back, advised on the cleaning options, quoted upfront and quote was binding. I highly recommend.
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Posted 2 years ago
Thank you Justyna
Posted 2 years ago
An excellent job by Mitchel and Gemma. The Ercol suite looks like new, They were both thoroughly professional and helpful. Fletchers. Great Shelford.
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Posted 2 years ago
Carpet and sofas all cleaned well. They used there own water so there were no pipes through the house. Very efficient.
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Posted 2 years ago
Carpets brought back to being like new. Good efficient service. Thanks
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Posted 2 years ago
We didn't expect the coffee stains on the wool loop carpet to be completely removed, but Mitchell did a good job, and only a faint discolouration on the treated area remains. We are very satisfied with the result. Thank you for the prompt reliable service.
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Posted 2 years ago
Fabulous service. Highly recommend. My rug is like new. Team came to collect, informed at all stages of process. Then delivered back to me. All the team are very friendly. Would not hesitate to use again Many thanks for a great job.
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Posted 2 years ago
Andrew did a great job cleaning our settee and 2 chairs and we are delighted with the result. He arrived on time and explained what he was going to do and how long it would take. I would highly recommend Rothwells and will certainly use them again.
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Posted 2 years ago
Rothwell's Cleaning Services Ltd is rated 4.9 based on 386 reviews