“I'm trying to contact them and cannot find any contact details unless I submit a ticket. as i've already submitted a return ticket regarding my order number it bounces back to me. I'm trying to find out if they have a uk address to return my items to but I cannot get a reply !! Awful as it will cost me close to £30 to send back”
“Estoy encantada, la entrega fue mucho más rápido de lo previsto.
El vestido me queda espectacular y la tela es de muy buena calidad.
Sin duda repetiré.”
“I love buying Rotita products never had a problem with anything all products have been very good and also have been able to track very easily, delivery has been very quick as well”
“I placed an order over 4 weeks ago and it still has not shipped. I even (I think) spoke with a customer representative last week who assured me it would be shipped expediently. According to status, one week later order still in being prepped! At this point I only want my money back of which they happily took right away! No I am not happy with this site.”
“ordered tops for my wife for christmas, they were promised by dec 22. Items never arrived, so I contacted them, I was given a new date of Jan.8th. Jan 8 came and went, so I contacted them again, they said that item was out of stock, no date was given. At that point I cancelled the order, they tried to give me a store credit, absurd!! I requested a refund to my card, finally after a 10 day wait they did refund the card. I will not business with this company again. They give you such a come on, this percent off, even more off ,etc. But what good is it if you can't deliver.”
“The quality of the dress I ordered is really horrible. It is comparable to a Halloween Costume you buy in a temporary Halloween Store. It is not returnable and this is their out, so watch out! You will get the stuff you ordered, but the pictures are NOT what you get, and I am left having to donate what I bought and I don't think Goodwill will even take it. VERY poor quality clothing. Such a scam and so disappointed. I hope this saves someone else from making the same mistake and literally donating money to Rotita.”
