“I ordered two dresses and one sweater. The sweater was pretty good the two dresses we’re not at all like the picture😢.
Fabric and quality was awful!!!!!!! Try to get a refund and was tonight several times until they finally offered me 30% back which was a total rip off. They told me it would cost me more to return it and that’s all they could offer me was $40 USD out of my original 150! No not buy from this site.”
“Ten days after I placed an order the USPS tracking shows that USPS created the shipping label but never received the package from Rotita. There is nothing more they can do unless they actually receive the package. Rotita kept replying to me that this is on the post office and the post office is not replying to them. So I made one easy phone call to USPS and got the answer. Clearly my package is MIA at Rotita. I asked them to ship me a new order which they aren't doing. Poor customer service. You cannot speak to them. All done via email.”
“read the review policy. i paid $30 for items and $10 for shipping. I want to return the items bc they are poorly sewn. MY ERROR - i didn't read the return policy well...Rotita CHARGES $9.99 FOR EACH RETURN LABEL. you're taking a gamble if you order from this company.”
“Due to illness I was unable to return my item (too small) within 30 days so I requested an extension due to the extenuating circumstances. I received an appalling unhelpful response to my request. Disgusted. Clearly just in it for the money and sod customer relationships. Will never use them again.”
“The dress is very beautiful I was very happy and absolutely love it.
The fit is great I am totally satisfied.
Rotita has such a nice selection of garments and quality particularly good
Thank you Rotita”
“I received my order and was very happy with the quality. I an so excited to wear my new bathing suit it fits nicely and is very comfortable. I have already placed a new order and can not wait to get it. I have been looking for this style bathing suit for quite a while. Rotita was a great choice.”
“Since I do not order on line a lot, I was leary about doing this but couldn't find anything in the stores that I liked or were very expensive. I was very pleased with my order and the arrival time. It actually got here earlier than I expected. The quality was great and it went thru the washer and came out like new. Renee was always there with emails alerting me to its delivery.”
