“I had no issues with my order, everything fit according to the size chart. It was just the quality of the shirts!! I was hoping for cotton, but my shirts were made of polyester and spandex which can be a little uncomfortable in summer months.
They need to write! What materials their clothing is made of so you can know what your getting. Otherwise! I’m happy”
“refused to give me a return address and only did when I contacted paypal.
2 items out of 3 faulty and 3rd very poor quality.
Told i could keep items and they would refund £50. I said I dont want to keep items with broken zips etc (couldnt unzip to try on)
To get a full refund they expected me to pay £30 return postage. U.K. consumer law states faulty goods return are paid by seller. I am now taking them to ombudsman. DO NOT RISK HAVING TO PAY RETUN TO USA.”
“Thank you everyone for your reviews. I was close to placing a $502.00 order. The clothes look very nice but I got scammed last year buying clothes on the internet. I did not look at the reviews at that time, so I am so thankful I did this time. Again thank you for taking the time to write a review!”
“This company is a con, I ordered 5 tops, they came ,I only opened one it was a rediculious size, and the material awful, also it cost me £31 to send them back, stay away from these theiving people”
“Esta es una compañÃa que miente, le dice a sus clientes una cosa y salen con otra, mi tÃo compro unas blusas desde Mexico, y primero le dijeron k si podÃan hacer entregó hasta allá, el pago todo y al final le pidieron una dirección de EEUU, llego aquà y para reenviarlo tuve que pagar 113 dólares, es un robo. Tengan cuidado.”
“I ordered a bathing suit and it holds up great in the pool. I also ordered three tops and they are really nice. They are lightweight and don't wrinkle. Am ordering more now.”
“I ordered 400.00 Dollars of merchandise and never recieved anything.I ordered from them over a year ago.They were so quick to take the money out really fast out of my bank.I have tried relentlessly to get in touch to get my refund from them and to no avail. This company is such a SCAM!!!! Please don't order from there and loose your hard earned money. I'm so traumatized from that experience I know have to look up almost all those types of online companies to see if they are legitimate.Like I said BEWARE of them and there Sister Sites too MODILY and a few others.”
“I bought 3 Christmas tops for my sisters. They did not like the material it was made of so they asked if I could send back or exchange. Well, since I just got them all back (due to CoViD travel) so I can send back for refund/exchange, now. The company is telling me it’s been too long so I can’t have refund or exchange! Ridiculous! Never shopping here again and will discourage anybody else. These tops are still in their packaging and have not even been worn. Very frustrating!”
“Customer no service. Need an exchange after communicating with customer service and being promised a return label I waited two
weeks to find that they couldn't help me because they were Rosewe and have a nice day.”
“I ordered 400.00 Dollars worth of womens clothes from them.I only received 3 shirts I the mail,which took a very long time to get. I tried emailing with them for over 6 months to ge th my refund.Well I never received anything back from them.They are Scammers!! Do not order from any of there sites because they have sister sites as well”
“Their prices are the best! I just received my first Oder in. There sizes are exactly what you order in other words made to size very pleased their quality is very good. There was no shipping charge and they came in on time and packaged well . This is definitely my new place to shop there prints are truly amazing
I just ordered 3 more items and can’t wait to get them I live in Puerto Rico now and I need airy comfortable clothes at a good price and this fits the bill I ordered Fromm another place on line and wa disappointed but I am very pleased and impressed with Rotita I even told my daughter to go online to shop there and she loves their stuff”
“Confusing ordering system, less than useless help from online chat leading to no discount applied on purchase, postage to return two items to US cost as much as one of the items. Customer service inflexible and unhelpful. Two items I kept were nice but would never use again because of the company and how much it cost me.”
“I see alot of Negative review, Just speaking for myself, I in all the times I've ordered from this company. All the Items I bought have not been cheap. I've always gotten my orders, Now its taking longer,But it comes the quality has been great. I will make a small order to see if things have changed, I pray they haven't because I love the clothes that I brought.”
“I ordered two swimsuits back in March and here it is Dec and I still have not received the suits and I get no response on a refund. According to to them my items are stuck in Chicago!!
Plus!! They use to go by Lilygal and they keep changing their name.”
“Charged $65.00 for a $35.00 item with no recourse nor explanation of overcharge. It was not revealed that this is a Chinese company until after ordering who are notorious for clothing running small, poor quality, and tacking on unauthorized and unexplained fees to purchases with no recourse. I ordered a Christmas themed sweater that won't arrive (if it arrives) until January 1 which was not revealed until after purchase and no way to cancel the order. Stay away from Rotita. They are a bate and switch thieves with no costomer service. lesson learned. STAY AWAY FROM ROTITA.”
