“Received ring selection with one ring broken and when started to open a second ring so it would be open as shown on picture online, I could see that ring s metal would crack in half.
Read return policy.Confusing/unclear
Then read criticisms of Rotita. I ve spent a fortune over time with Rotita
Never again. Would cost more to return items than the refund.”
“Lies. Scammers. DO NOT ORDER FROM THEM OR THEIR OTHER ONLINE PARTNER COMPANIES.
I ordered two bathing suits to go on vacation. I paid for expedited shipping. Expected to meet my bathing suits at my vacation home when I got there. My two week vacation is now over and all I’ve gotten is lies with no resolution in site.
They promised that it was shipped on July 28. DHL stated that it got the package on August 9. They’re still stating that the package us lost.
I’ll be writing reviews on social media and contacting the BBB as well as filing a claim with PayPal.”
“I found some cute items , but can't get into checking.got phone chat that didn't help & I got cut off.😞.guess that was a sign.SORRY.u lost me as a customer.”
“Couldn't even place the order. Said the phone number had to be 11 digits. When I added the 1, it told me the number had to be 10 digits. I gave up. Looks like I lucked out.”
“Terrible. Scam site. Take orders with no ability whatsoever to deliver the goods in any sensible time scale. Do not order from under any circumstances.
I ordered some swimwear first week of June, they promised it would be with me by 29th June at absolute latest. By 1st July their own tracking information shows that it hasn't even left China yet! It's of absolutely no use to me now at all, will arrive far too late for my holiday. And they've flatly refused to give a refund even though I've told them that I no longer consent to being part of this sales contract given that they unilaterally substantially changed the terms of it.”
“What a scam. I ordered a bathing suit from these scammers. Never shipped and after multiple emails they came up with the excuse that it was a "hot item" so it was going to be delayed. Lies and scams. Thankfully I paid through pay pal and filed a case against them so I finally got my money back. Theyre lying scamming aholes! Do not purchase anything from this bunch”
“When I ordered the clothing items from Rosita.com, it said returns could easily be made and would be accepted within 30 days of my receipt of items. There were no restrictions listed on the items page. When I received the clothing items, they just were not great quality and did not fit well. When I went to inquire about returning the items, it said ONLY 2 of several items were eligible for return. I immediately went back and looked at the page where I initially saw and ordered the product. It gave absolutely NO indication that item could not be returned - nor were any exemptions listed or restrictions. It said it COULD be returned within 30 days. What a mess and not very honest dealings. I truly hope this helps someone else not make the same mistake. Save your money and time and shop elsewhere - not from Rostita.com. : / Btw, I generally find very good quality and even better pricing on clothing from JCPenney. The Liz Claiborne brand is fantastic and a great value & quality - especially on sale.”
“Horrible. Terrible. I ordered a dress in January. Still waiting 😪. It's clearly not coming. Should've used my money for something else. SCAM!!!!!!!!!!!”
“Rubbish company as ordered same dresses in 2 sizes and both were tight across the chest even though one was large and the other extra large. Plus had trouble sending them back”
“This is one of those scam clothing companies. Super disappointed with everything I ordered-2 summer jumpsuits, 3 tops and a pair of jeans. The jumpsuits and one top look nothing like what I ordered, and the fabric is cheap polyester, and too big to even wear. The jeans are large but fit like a 6. The two other tops are cheap tshirt material. Final words-not worth the money or wait. Looking into a refund on 4 out of 6 items purchased.”
“I have ordered a few things from this company. The first time I did not like anything so they let me keep it at a discounted price. I ordered again and it took forever to get here, and was not that impressed. The last time ordered I wanted to return one item, but this has been a nightmare, not to mention having to pay for shipping and getting inaccurate information on how to return it. Also, if you live in Canada, you need to return it to the US and Canada Post will not accept the parcel unless you fill out a customs form online first. I am so frustrated with this return that I will just keep it and probably never wear it. The reviews are accurate in saying that 99% of what is shown on their website does not look the same when you get it and many of the products are cheaply made. I will never order from them again and I told them this.”
“Listen to me please
This is the WORST company.
Please
Please
Please
Do NOT THROW YOUR MONEY AWAY.
YOU WILL NOT GET ANYTHING
I ORDERED 2 MONTHS AGO
STILL????
NOTHING.
THEY OFFERED 10% OFF...WTF?
I JUST WANT MY MONEY BACK AT THIS POINT.
DO NOT ORDER FROM THIS Fucked up company!!!!!!!!!!”
“Order # ww2102270151386302 was my order. I did receive them in a timely manner but the quality was poor. The fabric was cheap and sure did not look as vibrant as the colors shown on the models. I got what I paid for unfortunately and threw them in the drawer to only wear in my backyard at my personal pool. Will not make the mistake again. We are also tired of our email being constantly blown up with advertising. Please stop. Susan E.”
“Do not buy from this company unless you are prepared for a lot of heartache and stress. Their clothes look so lovely in the pictures but they are not! They are cheap and nasty compared to what the pictures show. The worst thing is then they will not pay return postage even if they are faulty and return tracking postage to USA is expensive so this deters you from returning the clothes. I returned mine and know they received them but have not had any money back. Luckily for me, I used PayPal and they paid £15 towards postage and eventually agreed to give me all my money back. Never again will I order from a company abroad! Please, please don’t waste your money on this company.!!”
